Albatross Health New England Heated Eye Mask
Fails to start
The device may fail to start if plugs are loose.Please press and hold the power button to turn on the device.
Unit stops working during operation
1. Press and hold the power button to restart the unit.
2. Turn the unit off and allow it to cool down for 15-20 minutes before restarting.
Time display flashes and then turns off
Check all plugs and ensure they are firmly inserted into a working outlet.
Temperature is too low
Use a stable power source (e.g., a 5V/2A adapter or power bank).
Temperature is too high
Turn the heating level to a lower setting to reduce the temperature.
Albatross Health New England Heated Eye Mask
Fails to start
The device may fail to start if plugs are loose.Please press and hold the power button to turn on the device.
Unit stops working during operation
1. Press and hold the power button to restart the unit.
2. Turn the unit off and allow it to cool down for 15-20 minutes before restarting.
Time display flashes and then turns off
Check all plugs and ensure they are firmly inserted into a working outlet.
Temperature is too low
Use a stable power source (e.g., a 5V/2A adapter or power bank).
Temperature is too high
Turn the heating level to a lower setting to reduce the temperature.