



How can you clean your ears more effectively?
For deeper cleaning, use an earwax softener 15 minutes before rinsing—it loosens stubborn wax for easier removal.
Can cold water cause discomfort?
Always use warm water (98°F/37°C) to prevent dizziness—check included temp strip.
How do you know which tank is for clean/dirty water?
Left tank (FT) for clean water, right (DT) for dirty.
Does it come with a power adapter?
USB-C cable included; use any 5V/2A adapter (not included).
What if the device stops working?
Please reach out to us as soon as possible, we're committed to your concern promptly.




How can you clean your ears more effectively?
For deeper cleaning, use an earwax softener 15 minutes before rinsing—it loosens stubborn wax for easier removal.
Can cold water cause discomfort?
Always use warm water (98°F/37°C) to prevent dizziness—check included temp strip.
How do you know which tank is for clean/dirty water?
Left tank (FT) for clean water, right (DT) for dirty.
Does it come with a power adapter?
USB-C cable included; use any 5V/2A adapter (not included).
What if the device stops working?
Please reach out to us as soon as possible, we're committed to your concern promptly.



































