Q: Is the app that comes with this Translation Earbuds Real Time “ no subscription needed.”?
A: No Subscription Needed. However, there are ads from other partners in the app, if you click on them accidentally, they may ask you to bind your card, please click cancel to avoid loss. What's more, pls take out 2 earbuds of the case to ensure it will be normailly used before connecting.
Q:Why does the system always prompt that there is a risk when I download this software?
A: This is a prompt given by the system. This is a secure software, please use it with peace of mind.
Q: Item doesn't work for multi person conversations?
A: For a pair earbuds, only you can use it.
Q: Item delivered didn't work properly?
A: Perhaps you don’t know how to use the translation function, please download the app first and refer the manual, and then earbuds’ translation function will work, and if the issue can’t be solved, we willl help you always.
Q: Simultaneous interpretation mode is not practical or slow?
A: Long sentence translation cuts (need to pause every 5-10 seconds), two-way dialog is better to switch mode manually.
Plus, enjoy peace of mind with our dedicated 24/7 team, available to assist with any questions, troubleshooting, or technical issues that may arise(Steps: Login Your Account - Your Orders - View This Earbuds' Order Details- Contact Seller). We look forward to your continued trust and support, and hope our product brings you an excellent experience!
Q: Is the app that comes with this Translation Earbuds Real Time “ no subscription needed.”?
A: No Subscription Needed. However, there are ads from other partners in the app, if you click on them accidentally, they may ask you to bind your card, please click cancel to avoid loss. What's more, pls take out 2 earbuds of the case to ensure it will be normailly used before connecting.
Q:Why does the system always prompt that there is a risk when I download this software?
A: This is a prompt given by the system. This is a secure software, please use it with peace of mind.
Q: Item doesn't work for multi person conversations?
A: For a pair earbuds, only you can use it.
Q: Item delivered didn't work properly?
A: Perhaps you don’t know how to use the translation function, please download the app first and refer the manual, and then earbuds’ translation function will work, and if the issue can’t be solved, we willl help you always.
Q: Simultaneous interpretation mode is not practical or slow?
A: Long sentence translation cuts (need to pause every 5-10 seconds), two-way dialog is better to switch mode manually.
Plus, enjoy peace of mind with our dedicated 24/7 team, available to assist with any questions, troubleshooting, or technical issues that may arise(Steps: Login Your Account - Your Orders - View This Earbuds' Order Details- Contact Seller). We look forward to your continued trust and support, and hope our product brings you an excellent experience!