


How do I connect my device to the Bass earbuds for the first time?
First use: remove insulation stickers, put earbuds back in charging case. Open lid, take them out; they’ll enter pairing mode automatically. Turn on device Bluetooth and select "Baseus Bass BC2" to connect.
How to ensure clear calls on my Bass earbuds ?
Wear earbuds on correct L/R sides, buttons always facing up. Keep mic ports clean and debris-free. For clearest call quality, use in quieter places. Enable Call Enhancement in Baseus APP too.
How can I increase the volume on my Bass earbuds?
iPhone: Settings > Sounds & Haptics > Headphone Safety: off "Reduce Loud Sounds". Samsung: Settings > Sounds and Vibration > Volume > More: off "Media volume limit". Android: Bluetooth settings: on "Absolute Volume". Proper wear helps normal volume.
How do I troubleshoot if my Bass earbuds doesn't seem right?
For most issues, try a reset: Disconnect earbuds from all devices, take both out of the charging case, then press and hold both buttons simultaneously for 8 seconds until you hear a prompt tone.
Is the air cushion on the earbuds detachable?
The air cushion is a pre-installed fixed structure and is secured with physical snap-fit fasteners (no adhesive). To maintain structural stability and wearing performance, please do not touch or remove the air cushion arbitrarily.




How do I connect my device to the Bass earbuds for the first time?
First use: remove insulation stickers, put earbuds back in charging case. Open lid, take them out; they’ll enter pairing mode automatically. Turn on device Bluetooth and select "Baseus Bass BC2" to connect.
How to ensure clear calls on my Bass earbuds ?
Wear earbuds on correct L/R sides, buttons always facing up. Keep mic ports clean and debris-free. For clearest call quality, use in quieter places. Enable Call Enhancement in Baseus APP too.
How can I increase the volume on my Bass earbuds?
iPhone: Settings > Sounds & Haptics > Headphone Safety: off "Reduce Loud Sounds". Samsung: Settings > Sounds and Vibration > Volume > More: off "Media volume limit". Android: Bluetooth settings: on "Absolute Volume". Proper wear helps normal volume.
How do I troubleshoot if my Bass earbuds doesn't seem right?
For most issues, try a reset: Disconnect earbuds from all devices, take both out of the charging case, then press and hold both buttons simultaneously for 8 seconds until you hear a prompt tone.
Is the air cushion on the earbuds detachable?
The air cushion is a pre-installed fixed structure and is secured with physical snap-fit fasteners (no adhesive). To maintain structural stability and wearing performance, please do not touch or remove the air cushion arbitrarily.


































































