Q&A
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What is Apple Find My app and Find My network?
The Find My app is a pre-installed app on Apple devices that allows you to locate eufy SmartTrack using the Find My network. The Find My network can help detect missing devices or items nearby and report their location.
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How can I check the charging status of SmartTrack Card E30?
Three indicators to show its charging status:
Flashing blue light The device is currently charging.
Steady blue light The device is fully charged.
Red light after pressing the button The battery is out of power and needs to be recharged.
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Does SmartTrack have GPS?
No, it does not have GPS. SmartTrack connects to devices via Bluetooth and reports its location through Apple's Find My network.
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Can I use the SmartTrack Card if I am an Android user?
No, SmartTrack Card is not compatible with Android devices.
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Is wireless charging available for SmartTrack?
No, wireless charging is not available. It can only be charged using the included magnetic charging adapter and USB-C cable. The magnetic charging adapter is compact and may be easily misplaced. We recommend keeping it in the box to prevent loss.















