



When you are experiencing a failure to charge, please try the following actions.
1. Please check whether the magnetic charging cable or magnetic head is compatible with the device and connected to the power supply.
2. Please try to take out the magnetic head and re-install it into the device to connect it again.
Notes:
It is recommended that you use the 3A magnetic cable to charge your phone. If you need to charge other devices and want better charging results, we recommend that you choose the 5A magnetic cable.






When you are experiencing a failure to charge, please try the following actions.
1. Please check whether the magnetic charging cable or magnetic head is compatible with the device and connected to the power supply.
2. Please try to take out the magnetic head and re-install it into the device to connect it again.
Notes:
It is recommended that you use the 3A magnetic cable to charge your phone. If you need to charge other devices and want better charging results, we recommend that you choose the 5A magnetic cable.






















































