EPOS | SENNHEISER 1000996 IMPACT D 10 Phone - US II Headset - Wireless - DECT SINGLE SIDED WL DECT SYSTEM

The EPOS | Sennheiser IMPACT D 10 Phone II (1000996) is a black, single-sided wireless DECT headset for desk phones, suited to office and business users who want to take calls while keeping one ear free.

Recommended For

• Desk-phone users who take frequent work calls and want a single-sided wireless headset that lets them move around the office while talking.
• Customer-service and contact-center agents who spend much of the workday on desk-phone calls and want a noise-cancelling microphone for clearer speech.
• Office workers who need to step away from their desk during calls, such as to consult a coworker or retrieve something, while staying connected to a compatible desk phone.
• Desk-phone users who prefer a one-ear fit and want to choose between a headband and ear hook; an optional neckband is also listed for the D 10 series.

Real-World Use Scenarios

• A call-center or service-desk agent handling a steady stream of desk-phone calls can stay hands-free while typing notes or looking up customer details; the noise-cancelling microphone is intended to keep their speech clear to callers.
• An office worker who needs to step away from the desk during a call can move around the nearby workspace without taking off the headset, as long as they stay within the DECT connection range of its base.
• Someone taking calls in a shared office can use the single-sided headset to hear the caller while keeping one ear open to nearby colleagues or workplace sounds.
• A receptionist or support worker who alternates between calls and hands-on tasks can keep the headset on and use its microphone mute when a conversation needs to pause or private background discussion begins.
• A desk-phone user setting up a dedicated calling station can use the D 10 Phone II as a wireless alternative to a corded handset; it connects to a desk phone, not directly to a PC or softphone.

Spec Summary