




After pressing the power button to turn it off and then back on, why does the turntable spin intermittently?
The power button effectively functions as a "pause button." Upon restarting the device, the dial will resume and complete the remaining duration of the previously unfinished interval. This is normal behavior and does not indicate a malfunction.
The product is powered on, but the turntable is not rotating. Is it broken?
Please do not worry; this does not indicate that the product is damaged. You may first try gently tapping the back of the product (the side without the turntable) 1–2 times; the turntable will typically resume rotating.
What should I do if the turntable still doesn't spin after lightly tapping the back?
If gentle tapping proves ineffective, you may try loosening the screw located at the center of the dial. This screw may have been overtightened during manufacturing; loosening it slightly can effectively restore the dial's functionality.
How do I loosen the screw in the center of the turntable?
Locate the small circular washer at the exact center of the turntable and remove it; underneath lies a screw—loosen it only slightly, taking care *not* to remove it completely.





After pressing the power button to turn it off and then back on, why does the turntable spin intermittently?
The power button effectively functions as a "pause button." Upon restarting the device, the dial will resume and complete the remaining duration of the previously unfinished interval. This is normal behavior and does not indicate a malfunction.
The product is powered on, but the turntable is not rotating. Is it broken?
Please do not worry; this does not indicate that the product is damaged. You may first try gently tapping the back of the product (the side without the turntable) 1–2 times; the turntable will typically resume rotating.
What should I do if the turntable still doesn't spin after lightly tapping the back?
If gentle tapping proves ineffective, you may try loosening the screw located at the center of the dial. This screw may have been overtightened during manufacturing; loosening it slightly can effectively restore the dial's functionality.
How do I loosen the screw in the center of the turntable?
Locate the small circular washer at the exact center of the turntable and remove it; underneath lies a screw—loosen it only slightly, taking care *not* to remove it completely.





















