Pros: Product works well and fits my Note 9. Phone grip leaves room for audio cable (in/out). Comes with nice bag, charger and attachable wrist strap.
Cons: Set up was not intuitive. Instructions not clear. Had to search a few YouTubes to get good setup and user instructions. Having a dedicated mini tripod is essential but does not come unless you buy the complete kit. I purchased mini tripod separately (separate shipping costs need to be factored in). Then it worked fine
Overall Review: I would definitely recommend this product for cell phone gimbal. Get full kit or factor in a mini tripod (useful for setting up). Newegg purchase and shipping very good and would recommend them.