





Does the camera works with 5GHz wifi?
No, it can only works with 2.4GHz wifi.
If your router is a dual-band, we recommend you separate them first and then connect the camera to the 2.4GHz band.
Is the camera wired or battery powered?
The camera is wired. It needs to be plugged in to work.
The camera won't connect.
Please long-press the reset button until the camera makes a sound and the light starts flashing red, then try to connect it again.
Do I have to subscribe to the cloud?
No, the camera can record event videos(12s) in the last 24 hours. If you need it to record longer videos, please insert a micro SD card or subscribe to the cloud.
Any problems with the camera use?
You can find us on the product box!
We are happy to help you!







Does the camera works with 5GHz wifi?
No, it can only works with 2.4GHz wifi.
If your router is a dual-band, we recommend you separate them first and then connect the camera to the 2.4GHz band.
Is the camera wired or battery powered?
The camera is wired. It needs to be plugged in to work.
The camera won't connect.
Please long-press the reset button until the camera makes a sound and the light starts flashing red, then try to connect it again.
Do I have to subscribe to the cloud?
No, the camera can record event videos(12s) in the last 24 hours. If you need it to record longer videos, please insert a micro SD card or subscribe to the cloud.
Any problems with the camera use?
You can find us on the product box!
We are happy to help you!






















