Does the camera support SD card storage or need to buy cloud storage?
The bulb camera supports SD card storage, max up to 128GB MicroSD card(Not Provided). Cloud storage offers longer-term video retention, remote access, and smart features (such as AI analysis), but it requires an additional subscription.
Does the camera support 2.4G and 5G Wi-Fi?
Yes, our camera supports both 2.4G and 5G Wi-Fi connections. If you need 5G connectivity, ensure your router supports 5G and that the camera is set to connect to the 5G network.
The outside code is blurry and cannot be scanned. How can I use this surveillance camera?
You can download AJCloud App when you use it.
What if the camera is offline?
Make sure the routeris working properly. Place the camera closer to the router. Restart the router and the camera to let the camera reconnect automatically.
If not reconnected, reset the camera. Reconnect the camera step by step.
Can I receive app alert when I am not pay cloud service?
Off couse. App alerts has no connection with Cloud, Motion/Human Detection sensitivity only can be impacted by your settings or the interet, please consider moving the router closer to the camera if you cannot receive app alerts.
Does the camera support SD card storage or need to buy cloud storage?
The bulb camera supports SD card storage, max up to 128GB MicroSD card(Not Provided). Cloud storage offers longer-term video retention, remote access, and smart features (such as AI analysis), but it requires an additional subscription.
Does the camera support 2.4G and 5G Wi-Fi?
Yes, our camera supports both 2.4G and 5G Wi-Fi connections. If you need 5G connectivity, ensure your router supports 5G and that the camera is set to connect to the 5G network.
The outside code is blurry and cannot be scanned. How can I use this surveillance camera?
You can download AJCloud App when you use it.
What if the camera is offline?
Make sure the routeris working properly. Place the camera closer to the router. Restart the router and the camera to let the camera reconnect automatically.
If not reconnected, reset the camera. Reconnect the camera step by step.
Can I receive app alert when I am not pay cloud service?
Off couse. App alerts has no connection with Cloud, Motion/Human Detection sensitivity only can be impacted by your settings or the interet, please consider moving the router closer to the camera if you cannot receive app alerts.