FREQUENTLY ASKED QUESTIONS
What Micro SD Card is required for recording? Why
cant I use my Micro SD Card for recording?
Thecamera supports up to 128 GB Micro SD card. Please use High Speed Class 10 FAT formatted memory card.
You must format the Micro SD before using.
If SD card is not recognized when inserted into camera, just remove and re-insert.
Why cant the camera go online?
1. Powerless.
2. Check if your router is working properly or not.
3. Weak Wi-Fi signal.
4. Wrong password wrong while Wi-Fi setting
Why is remote monitoring not smooth? You should
choose a suitable resolution to watch according to
your internet speed.
How could i save in SD card? Open the setting menu
to set the SD card video recording.
Why i cant save to my SD card? SD Card must be
formatted if this is your first time to use it.
How do I when I forgot my password?
Press reset key for 10 seconds and restore the factory setting.
Disclaimer:
Our company would not be responsible to any
consequences cause by improper use, please use
it in appoint environment and comply with the
relevant laws and regulations!