What should I do if the cooling sensation diminishes after washing?
Please wash in cool water (below 30°C) and wash separately to prevent color bleeding. Proper care can help minimize the loss of cooling and color-retention properties and extend the product’s effectiveness.
Is it normal for the product to get damaged when my dog chews on it?
The product features reinforced stitching, but it is not designed to withstand chewing. Chewing is a natural instinct for dogs, so we recommend providing them with appropriate chew toys to prevent pica.
Does it have an odor when I receive it?
This is the normal smell of a new product. The odor will dissipate naturally after washing or after leaving it in a well-ventilated area for 24 hours.
Is this mat thick?
Compared to other cooling mats, we have made a thicker design about 2 inch thick but still lightweight, very easy to carry out.With its flexible design can also be used with dog beds, dog sofas, etc.
Why isn't it slip-resistant?
The cooling mat with non skid dots design on the bottom, but its effectiveness varies depending on the floor surface; it works best on smooth floors. On rough or uneven surfaces, its slip-resistance may be reduced.
Fuufome Dog Cooling Mats
What should I do if the cooling sensation diminishes after washing?
Please wash in cool water (below 30°C) and wash separately to prevent color bleeding. Proper care can help minimize the loss of cooling and color-retention properties and extend the product’s effectiveness.
Is it normal for the product to get damaged when my dog chews on it?
The product features reinforced stitching, but it is not designed to withstand chewing. Chewing is a natural instinct for dogs, so we recommend providing them with appropriate chew toys to prevent pica.
Does it have an odor when I receive it?
This is the normal smell of a new product. The odor will dissipate naturally after washing or after leaving it in a well-ventilated area for 24 hours.
Is this mat thick?
Compared to other cooling mats, we have made a thicker design about 2 inch thick but still lightweight, very easy to carry out.With its flexible design can also be used with dog beds, dog sofas, etc.
Why isn't it slip-resistant?
The cooling mat with non skid dots design on the bottom, but its effectiveness varies depending on the floor surface; it works best on smooth floors. On rough or uneven surfaces, its slip-resistance may be reduced.