124/7 Protection2IP65 for Outdoor Use3Andyssey Authentic Camera4AI Recognition1PIR Huamn Motion2Custom Alarm Area3Full Color Night Vision4Multi- User Sharing5Works with Alexa Why do some customers return this product?
Most returns are due to compatibility or usage misunderstandings, not product quality. This device supports 2.4 GHz Wi-Fi only (no 5 GHz). Some customers purchase by mistake or find their home Wi-Fi signal or installation environment not suitable.
Does it support 5G Hz Wi-Fi?
No, it does not. Please ensure that your camera is only connected to a 2.4GHz Wi-Fi network,
2.4GHz signals are more stable and are more resistant to interference in outdoor environments.
Is the battery in our camera Replaceable?
Yes, the battery in our camera is highly modular and can be removed and charged with a single click. When the battery ages, you only need to replace the battery, not the camera itself.
What is the size of your solar panel?
Our solar panel has an output power of 5W, with dimensions of 17 × 11.5 cm.
In comparison, other sellers solar panels are 13.8 × 8.2 cm
Do I have to subscribe to the Clouad Service to see the recordings?
Playback via cloud (subscription) or microSD (sold separately).
Real-time viewing is free without subscription.
Even without a subscription, you can still see a 6-second free cloud event clip. (Remember to turn on the 6-second switch)
Why are we better? Please Watch The Teardown Comparison Video Before Purchasing. Teardown Comparison Video Why do some customers return this product?
Does it support 5G Hz Wi-Fi?
Is the battery in our camera Replaceable?
What is the size of your solar panel?
Do I have to subscribe to the Clouad Service to see the recordings?