Why can't mobile phones/watches/headphones be charged and the LED lights can't be turned on?
-Please confirm whether the USB cable is connected to the corresponding interface correctly.
Please connect the USB-A port of the data cable to the adapter and the Type-C port to the 3-in-1 wireless charger.
How to fix Not Charging or heating up too quickly
1- Device incompatible
2- Case <4mm/0.15in
3.Device center on the charging area
4.Reboot device to address potential system issues
5. Use QC3.0 18W adapter or above,Use 9V/2A(or above),reinset cable
If I can not charge three devices simultaneously or the charging speed is low, what should I do?
-Make sure you are using the included QC3.0 18W adapter or above.
Please Use QC3.0 18W adapter or above,Use 9V/2A(or above),reinset cable.
What should I do if my phone can not be charged or charged intermittently?
-Make sure your phones have wireless charging function
-Make sure you are using the included 18W adapter.
-Place your phone accurately on the phone charging area
-Remove the phone case if it is an Otter-box case or thickness is over 4mm/0.15IN
Why can't mobile phones/watches/headphones be charged and the LED lights can't be turned on?
-Please confirm whether the USB cable is connected to the corresponding interface correctly.
Please connect the USB-A port of the data cable to the adapter and the Type-C port to the 3-in-1 wireless charger.
How to fix Not Charging or heating up too quickly
1- Device incompatible
2- Case <4mm/0.15in
3.Device center on the charging area
4.Reboot device to address potential system issues
5. Use QC3.0 18W adapter or above,Use 9V/2A(or above),reinset cable
If I can not charge three devices simultaneously or the charging speed is low, what should I do?
-Make sure you are using the included QC3.0 18W adapter or above.
Please Use QC3.0 18W adapter or above,Use 9V/2A(or above),reinset cable.
What should I do if my phone can not be charged or charged intermittently?
-Make sure your phones have wireless charging function
-Make sure you are using the included 18W adapter.
-Place your phone accurately on the phone charging area
-Remove the phone case if it is an Otter-box case or thickness is over 4mm/0.15IN
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