Why is the phone charging slowly?
1. Use a 20-30W+ adapter with a 12V output
2. Charge without case, or use a Magnetic case
Does this charger work with phone cases?
Yes, with MagSafe-compatible cases under 3mm thick. Metal cases, cases with metal plates, magnetic
attachments, or cases thicker than 3mm block alignment and reduce speed.
Is it safe if the charger feels warm/hot during use?
Slight warmth is normal The metal housing helps dissipate heat. For better wireless charging, remove yourphone case before placing it on the charger. The built-in safety system automatically adjusts power output to
maintain a safe temperature.
Which phones are compatible with this magnetic charging pad?
It works with iPhone 12-17. For optimal charging performance:
Update iPhone 12-15 to iOS 17.2 or later
Update iPhone 16-17 to iOS 26 or later
Is this charger portable for travel or car use?
Yes. Weighs only 0.12 lb and 0.21 in thin - fits in any bag or pocket. The 4.0ft braided cable works on hotelnightstands or desks. For car use, place on a flat surface (e.g, center console) for fast charging.
Why is the phone charging slowly?
1. Use a 20-30W+ adapter with a 12V output
2. Charge without case, or use a Magnetic case
Does this charger work with phone cases?
Yes, with MagSafe-compatible cases under 3mm thick. Metal cases, cases with metal plates, magnetic
attachments, or cases thicker than 3mm block alignment and reduce speed.
Is it safe if the charger feels warm/hot during use?
Slight warmth is normal The metal housing helps dissipate heat. For better wireless charging, remove yourphone case before placing it on the charger. The built-in safety system automatically adjusts power output to
maintain a safe temperature.
Which phones are compatible with this magnetic charging pad?
It works with iPhone 12-17. For optimal charging performance:
Update iPhone 12-15 to iOS 17.2 or later
Update iPhone 16-17 to iOS 26 or later
Is this charger portable for travel or car use?
Yes. Weighs only 0.12 lb and 0.21 in thin - fits in any bag or pocket. The 4.0ft braided cable works on hotelnightstands or desks. For car use, place on a flat surface (e.g, center console) for fast charging.