How to clear "Non Genuine" error?
The printer may prompt as Non-genuine, Previously used or Counterfeit cartridge (or similar message), you can click " OK", "Continue" or "" to bypass what printer indicates and use the cartridge directly.
How to resolve print quality issues?
1.Make sure the seal tape is pulled out entirely from the cartridge.
2.Take a damp towel and gently wipe the bottom area of the cartridge slowly a few times.
3.Peform a Printhead cleaning cycle or Clean cartridge function 2 times.
How to resolve "ink has run out" error?
The printer may prompt as "the following ink has run out" (or similar message), you can click the "Stop" button on the printer for more than 5S, and then the printer will to continue printing.
TIPS (IMPORTANT INFORMATION)
Please don't update the printer version frequently to prevent the ink cartridges from not being recognized. If you notice information to update with new firmware on your printer, we advise you not to confirm it.
812xl ink cartridges How to clear "Low Ink" error?
How to clear "Non Genuine" error?
How to resolve print quality issues?
How to resolve "ink has run out" error?
TIPS (IMPORTANT INFORMATION)