Where is the USB receiver?
The keyboard and mouse share one USB receiver, stored inside the mouse.
Is this keyboard loud when typing? And does the plastic build make it sound cheap or hollow?
No, the keys are smooth and light to the touch, with a moderate, gentle sound. The softer sound actually makes it a great choice for offices and shared workspaces.
My keyboard and mouse have a problem. What should I do?
Find our support team directly via your order page. We take full responsibility for every issue and will solve it within 24 hours.
Can I use this keyboard and mouse set with my Mac?
Yes, it works with both Windows and macOS. You can switch between systems by pressing Fn + Q/W. But note that the top shortcut keys (F1–F12) are for Windows and may not fully work on macOS. Daily typing works fine.
Are batteries included in the package?
No, batteries are not included. The keyboard requires 1 AAA battery, and the mouse requires 1 AA battery.
Where is the USB receiver?
The keyboard and mouse share one USB receiver, stored inside the mouse.
Is this keyboard loud when typing? And does the plastic build make it sound cheap or hollow?
No, the keys are smooth and light to the touch, with a moderate, gentle sound. The softer sound actually makes it a great choice for offices and shared workspaces.
My keyboard and mouse have a problem. What should I do?
Find our support team directly via your order page. We take full responsibility for every issue and will solve it within 24 hours.
Can I use this keyboard and mouse set with my Mac?
Yes, it works with both Windows and macOS. You can switch between systems by pressing Fn + Q/W. But note that the top shortcut keys (F1–F12) are for Windows and may not fully work on macOS. Daily typing works fine.
Are batteries included in the package?
No, batteries are not included. The keyboard requires 1 AAA battery, and the mouse requires 1 AA battery.