1. There's a problem with my keyboard that I can't solve, what should I do?
Whatever your problem, click on the store to contact our staff immediately or find “Support” using the last page of the user card. We will be 100% responsible for each of our products and customers.
2. Where is the USB receiver?
As soon as you open the box you can see that the receiver is inside a transparent package with the charging cable.
The keyboard and mouse share the same USB receiver. If you can't find it, please let us know immediately.
3. How do I use the removable hand rest slot?
The cover of the hard wrist rest is built-in magnet, you can open the cover to put some pens, memory cards and some other things that can be easily lost.
4. What is included in the package?
The package includes 1 keyboard, 1 mouse, 1 USB receiver, 1 user card, 1 charging cable
5. Do the keyboard and mouse switch device simultaneously?
No. the mouse will not switch together with keyboard. Need to press the Mode Switch Button of the mouse to adjust to the device.
1. There's a problem with my keyboard that I can't solve, what should I do?
Whatever your problem, click on the store to contact our staff immediately or find “Support” using the last page of the user card. We will be 100% responsible for each of our products and customers.
2. Where is the USB receiver?
As soon as you open the box you can see that the receiver is inside a transparent package with the charging cable.
The keyboard and mouse share the same USB receiver. If you can't find it, please let us know immediately.
3. How do I use the removable hand rest slot?
The cover of the hard wrist rest is built-in magnet, you can open the cover to put some pens, memory cards and some other things that can be easily lost.
4. What is included in the package?
The package includes 1 keyboard, 1 mouse, 1 USB receiver, 1 user card, 1 charging cable
5. Do the keyboard and mouse switch device simultaneously?
No. the mouse will not switch together with keyboard. Need to press the Mode Switch Button of the mouse to adjust to the device.