USB C Docking Station Compatible and Incompatible list (Not a full list)
Does this usb c hub compatible with my laptop?
Only if your laptop's built-in USB C port is fully funcitonal port which support Data transfer&Video Display&PD charging,you can use the full functions of this hub. Such as Thunderbolt 3/4, USB4,Type C 3.1/3.2 Gen 2 with Power Delivery & DisplayPort.
Why there is no pictures of the external monitors when I connect the monitors via the HDMI/DP port of this usb c dock?
1.Check which functions your laptop's built-in USB-C port supports
2.Check your HDMI cable (HDMI to HDMI), not exceeding 3 meters
3. Plug the laptop's power adapter into the USB-C PD port before connecting external drives or other devices to the hub
Does this usb c hub support dual 4k monitors at the same time?
Dual HDMI/DP display (final resolution depends on laptop GPU, monitor specs, and video cable bandwidth)
For DP1.4,HDMI 1/DP max up to 4K@30Hz,HDMI 2 up to 2K@60Hz;
For DP1.2,HDMI 1/DP max to 4K@30Hz, HDMI 2 up to 1080P 60Hz.
Why can't I use this dock station's second USB C port to charge my laptop?
There have 2 usb c ports of our hub, the first usb c is a PD fast charging port, but the second usb c port only support data transfer function, it can't used to charging or HDMI output. If you still can't charge, please tell us your laptop model.
Why does the laptop get hot when it is connected to the hub to work?
The docking station will heat up when it works. 0? - 50 ? is the normal and reasonable range. It's a normal situation for all docking station, not a quality problem, please feel relieved about usage.
Single output 4K@60Hz
HDMI 1 / Displayport
USB C Docking Station Compatible and Incompatible list (Not a full list)
| NOTE* | Please ensure that your device has a thunderbolt 3/4 / USB-C 3.1 Gen 2 or USB-C 3.2 Gen 2 that support "Power Delivery&DisplayPort Alt Mode" to support video output. HDMI function needs to confirm if the usb c port of your device supports DisplayPort Alternate Mode. If not sure please check with us. Dokcing Station are happy check if this dock is compatible for your device. |
|---|---|
| Dell Laptops: | Support Alienwarex14/x15/x16/x17 R2 Gaming Laptop/Alienware x15 R7 Gaming LaptopAlienware m16/m18 Gaming Laptop/G16 Gaming Laptop Model7630/G15 Gaming Laptop Model5530/5535/Precision 5690 Workstation Model5690/Precision 3581 Workstation Model3581/Precision 5680 WorkstationModel5680/Precision 7780 WorkstationModel7780/Precision 7680 WorkstationModel7680/Precision 5480 WorkstationModel5480/Precision 3480 WorkstationModel3480/Precision 3580 WorkstationModel3580, etc |
| Dell Laptops: | Support Latitude 3540 Laptop Model/Latitude 3440 / 3340 or 2-in-1/ 3450 / 3550 / 3110/ 3140/ 3420/ 3445/ 3510/ 3500/ 3520/ 3540/ 3571/ 5550 Model5550/ 5540 Model5540/ 5440 Model5440/ 5340 or 2-in-1/ 5450 / 5350 or 2-in-1/ 5320/ 5530/ 5310/ 5411/ 5420/ 5421/ 5430/ 5400/ 5510/ 5520/ 5580/ 7440 / 7340 or 2-in-1/ 7640 / 7450 or 2-in-1 7450/ 7320 Detachable/ 7350 or 2-in-1/ 7650 / 7480/ 7230/Latitute 7280/ 7300/ 7330/ 7400/ 7410/ 7420/ 7430/ 7440/ 7480/ 7490/ 7530/ 9440 2-in-1, etc. |
| HP Laptops: | Support Spectre Laptop 13-af001TU/Spectre x360 13t/Spectre folio (13t-ak000cto)/HP Spectre x2/HP Spectre x360/HP Elite×2 1012/HP Elitebook Folio G1/HP ZBook 15 G3/HP Laptop 13-af001TU/HP Laptop 13-af001TU/HP Envy Laptop 16-h1047nr/HP Envy x360 13-bd0080ng/HP Envy 360 convertible 15/HP Envy X360 2-IN-1 Laptop 15-EW0007TX/HP Envy 2-IN-1 X360 15.6 inch Laptop 15-FE0001TU - Silver/HP Envy 2-IN-1 X360 15.6 inch Laptop 15-FE0010TU - Silver/HP Envy 2-IN-1 X360 15.6 inch Laptop 15-FE0000TX - Silver,etc. |
| HP Laptops: | Support HP EliteBook 855 G8/HP EliteBook G7/HP EliteBook 860 G10 16 inch/HP EliteBook 860 G9 16inch/HP EliteBook 1040 G9 14inch/HP EliteBook 1040 G10 14 inch/HP Elite Dragonfly G2/HP Dragonfly G4 13.5 inch/HP Zbook FURY 16 inch G10/HP Zbook Fury 15.6 inch G10/HP Zbook STUDIO 16 inch G10/HP Zbook Firefly 14 inch G10/HP Zbook Firefly 14 g7/HP Zbook Firefly g8 Laptop/HP Zbook FIREFLY 16 inch G10/HP Zbook Power 15.6 inch G10/HP ZBook 17 G4/HP ProBook 450 G10 15.6 inch/HP ProBook 440 G10 14 inch,etc. |
| Lenovo Laptops: | Support (Note: ThinkPad series may have Intel and AMD graphics card,and the AMD graphics card may not be compatible with this product.) Support ThinkPad X1 Carbon Gen 7/ThinkPad X1 Carbon Gen 8/ThinkPad X1 Carbon Gen 10 (14” Intel) Laptop/ThinkPad X1 Carbon Gen 11 (14” Intel) Laptop/ThinkPad X1 Extreme Gen 5 (16” Intel) Laptop/ThinkPad X1 Yoga Gen 5/ThinkPad X1 Yoga Gen 7 (14” Intel) 2 in 1 Laptop/ThinkPad X1 Yoga Gen 8 (14” Intel) 2 in 1 Laptop/ThinkPad X1 Carbon Gen 12 (14" Intel) Laptop, etc |
| Apple Laptops: | (Please note,it won't support mst for apple: if you use 2/3/4 display port(hdmi/vga/dp),all monitore will be same image. Support 12" MacBook 2015/2016/ 13"/15"/16" MacBook Pro intel m1 m2 m3 2016 2017 2018 2019 2020 2021 2022 2023 or Newer Version/13" MacBook Air intel m1 m2 m3 2018 2019 2022 2023 or Newer Version/Mac mini 2018/2019 2020 2021 2022 2023/iMac 2018 2019 2020 2021 2022 2023 or Newer Version. |
| Incompatible Devices: | Incompatible list (Not a full list) |
| Dell Laptops: | No Support Inspiron 16 Laptop Model5635/ALL Dell Inspiron 15 Laptop Model 3535 3525 3530 3520 3511 7000/Dell inspiron 5379/Dell Inspiron 7706 2n1/Dell inspiron 3593/Dell Inspiron 3525 Laptop/Dell Chromebook 5190, /Dell Latitude 3390/5510/Vostro 15 Laptop Model3530 3535/Vostro 14 Laptop Model3430/Vostro 3520 Laptop/Vostro 3420 Laptop/Dell Latitude e7450/Dell Latitude e5430/Dell Latitude e6520 ,etc. |
| HP Laptops: | No Support HP Essential LaptopS HP Laptop 15.6 inch 15-FD0068TU - Silver/HP Essential LaptopS HP Laptop 17.3 inch 17-CN3000TX - Silver/HP 250 G10 15.6 inch Business Laptop PC/HP 240 G10 14 inch Business Laptop PC/HP 250 G10 15.6 inch Business Laptop PC/HP 240 G10 14 inch Business Laptop PC/HP 250 G10 15.6 inch Business Laptop PC/HP Laptop model 3168NGW (DESKTOP-JM0D2G6) WINDOWS 11/HP Laptop 14-dq2033cl/HP 15-dy2032nr/HP 15-dw3xxx/HP 15-dw3205ng/HP Laptop 15-dy2176nr ,etc. |
| HP Laptops: | No Support HP Laptop 15-ef2xxx/HP 17-cn0053c/HP Laptop 15-dy2073dx/HP 14 G8 I3/SSD/HP 17.3 inch Laptop PC 17-c3000 (767L6AV)/HP EliteDesk 800 G1 Small Form Factor PC/HP Envy x360 - m6-aq103dx/HP Laptop 15-ef2126wm (4J771UA)/HP Envy, model U110nr/HP Pavilion x360 - 14-ba151sa/HP Pavilion x360 - 15-dq1001ng/HP Pavillion 15 cw1003ng/HP Pavilion 15t-eg200/HP Pavilion All-in-one 24-k0xxx/HP Omen Notebook - 15/HP Omen 15-en0001la/HP 745 g6 Laptops/HP ProBook 6550b/HP ProBook 650 G2/HP ProBook 440 G8 |
| Lenovo Laptops: | No Support ThinkPad L13 Gen 3 (13” AMD) Laptop/ThinkPad L13 Yoga Gen 3 (13” AMD) 2 in 1 Laptop/ThinkPad L14 Gen 3 (14” AMD) Laptop/ThinkPad L15 Gen3 (15” AMD) Laptop/ThinkPad L15 Gen4 (15? AMD) Laptop/ThinkBook 13s Gen 4 (13 AMD) Laptop/ThinkPad T14s Gen 4 (14" AMD) Laptop/ThinkPad X13 Gen 4 (13? AMD) Laptop/ThinkPad X13s (13” Snapdragon) Laptop/ThinkPad P14s Gen 4 (14? AMD) Mobile Workstation/ThinkPad P16s Gen 2 (16? AMD) Mobile Workstation/ThinkPad P15v Gen 3 (15” AMD) Mobile Workstation ,etc. |
| Other Laptops: | No Support Google Pixel, Pixel2,Pixel xl,Pixel C; LG G6/K8/K20/K30/Stylo 5/4/G7 thin Q,LG Google Nexus 5X/6P; Oneplus 2/3/3T/5T/6/6T/7/7T/7T Pro Motorola G7/G6/G5/Zplay/Z3; ZTE/ZTE max pro/ZTE Blade X Max/zxon 7; Blu vivo xl,blu vivo 5r; Nintendo switch; Honor view 10; Google pixel book 2 |
| Acer/Samsung/Surface Laptops: | No Support Acer predator helios neo/Acer F5-573G/Acer Aspire A515-56G/Acer Aspire A717-72G/Acer Nitro 5 AN515-45 AN515-57 AN517-41 AN517-54/Acer chromebook, model CB515-1HT-C2AE/Acer Aspire E15 ,etc. No Support Samsung tab A 2018/Samsung Galaxy s5/s6/s7 or older verision/Samgung Galaxy a7/a8/a10 e/a20/a50/j7 Prime/Samsung Galaxy Tab S3/4/Samsung Galaxy Tab E/Samsung galaxy tab s6 tablet/Samsung S23 FE phones ,etc. No Support Surface Laptop 3/Surface Pro 3 ,etc. |
Does this usb c hub compatible with my laptop?
Only if your laptop's built-in USB C port is fully funcitonal port which support Data transfer&Video Display&PD charging,you can use the full functions of this hub. Such as Thunderbolt 3/4, USB4,Type C 3.1/3.2 Gen 2 with Power Delivery & DisplayPort.
Why there is no pictures of the external monitors when I connect the monitors via the HDMI/DP port of this usb c dock?
1.Check which functions your laptop's built-in USB-C port supports
2.Check your HDMI cable (HDMI to HDMI), not exceeding 3 meters
3. Plug the laptop's power adapter into the USB-C PD port before connecting external drives or other devices to the hub
Does this usb c hub support dual 4k monitors at the same time?
Dual HDMI/DP display (final resolution depends on laptop GPU, monitor specs, and video cable bandwidth)
For DP1.4,HDMI 1/DP max up to 4K@30Hz,HDMI 2 up to 2K@60Hz;
For DP1.2,HDMI 1/DP max to 4K@30Hz, HDMI 2 up to 1080P 60Hz.
Why can't I use this dock station's second USB C port to charge my laptop?
There have 2 usb c ports of our hub, the first usb c is a PD fast charging port, but the second usb c port only support data transfer function, it can't used to charging or HDMI output. If you still can't charge, please tell us your laptop model.
Why does the laptop get hot when it is connected to the hub to work?
The docking station will heat up when it works. 0? - 50 ? is the normal and reasonable range. It's a normal situation for all docking station, not a quality problem, please feel relieved about usage.