This item is in excellent working order, clean IMEI for activation and has been factory reset. However, it will show visible signs of handling such as scratches, scuffs or dents. Item is not in the original box. Item will be shipped in a non-retail box. We will only ship for free to physical addresses. If you have a PO Box or you live in PR, HI, VI, AK, GU or MP you must purchase the priority.