Question 1

Is this ready to cut and engrave right out of the box?

Accepted Answer

Mostly pre-assembled — the machine comes mostly assembled, but some components still need to be secured or installed.

Question 2

Can you use this for cups? The product picture has cylinder but will it actually engrave a cup?

Accepted Answer

It can engrave on cylindrical objects such as cups, including glass cups (requires colored paper) and ceramic cups. For better engraving results, it is recommended to use it with a rotary attachment or clamp accessory.

Question 3

would this be able to cut through 1oz. copper on a circuit board?

Accepted Answer

The product description does not mention the ability to cut through 1oz. copper on a circuit board.

Question 4

Is windows 11 supported for this laser

Accepted Answer

Yes, this laser is compatible with Windows 11.

Question 5

Will this work with Windows 11?

Accepted Answer

The product supports Windows XP, Windows 7, Windows 8, and Windows 10, but there is no mention of Windows 11 support.

Question 6

What software is there? Windows, Mac, Linux, iOS, android?

Accepted Answer

For Windows (WIN XP, win 7, win 8, win 10，win 11), the LONGER RAY5 supports LaserGRBL and LightBurn Software. For MAC / Linux, it supports LightBurn Software.

Question 7

New to this. Where do the patterns come from?

Accepted Answer

The Longer RAY5 is compatible with LaserGRBL and paid LightBurn software, and supports the import of various file formats including BMP, JPG, PNG, DXF, AI, and SVG. This means you can create or download patterns in these formats and use the software to engrave or cut them.

Question 8

What can the 5w version engrave?

Accepted Answer

The 5w version can engrave materials such as wood, paper, plastic, leather, PCB board, aluminum oxide, non-reflective plating, and lacquered metal.

Question 9

What materials can I engrave with the 10W laser head?

Accepted Answer

The machine provides support for engraving materials like wood, paper, plastic, leather, PCB board, aluminum oxide, non-reflective plating, and lacquered metal.

Question 10

Can I engrave my own images? What file type do they have to be?

Accepted Answer

Yes, you can engrave your own images. The product supports image file formats such as BMP, JPG, PNG, DXF, AI, and SVG.

Questions & Answers