PRINTER COMPATIBILITY: OfficeJet Pro 9010 9012 9015 9018 9020 9025 9014 9016 9019 9022 9026 9027 9028 9029 Printers, (Please also check side pics)
ATTENTION: Not compatible with printers including OfficeJet Pro models 9010e, 9012e, 9014e, 9015e, 9018e, 9019e, 9020e, 9022e, 9025e, and 9028e
IMPORTANT NOTICE: Our 962xl ink cartridge combo pack is not compatible with printers enabled with HP+ service or the "*e" series printers
HIGH PAGE YIELD: The HP962xl/962 ink cartridge combo pack offers up to 2000 pages for the black 962 ink cartridge and 1600 pages for each 962xl color cartridge (cyan, magenta, yellow) at 5% coverage on A4 paper
WHAT'S INCLUDED: This package contains a 4-pack of remanufactured 962 ink cartridges as a replacement for the HP 962xl ink cartridge combo pack, including 1 * Black 962XL Ink Cartridges, 1 * Cyan 962XL Ink Cartridges, 1 * Magenta 962XL Ink Cartridges, 1 * Yellow 962XL Ink Cartridges
TURN OFF THE AUTOMATICLLY UPDATE: Step 1:Click "Setup" on printer; Step 2:Click "Printer Mainteance"; Step 3:Click "Update the Printer"; Step 4:Click "Printer UpdateOptions"; Step 5:Click "Install Automatically(Recommended)"; Step 6:Click "NO" to confirm it.
This is not an OEM product. TOKYOINK 962xl ink cartridges combo pack are remanufactured inks
Note: Do not touch the chip. Touching the chip will cause the cartridge to be unrecognized
Troubleshooting Steps: 1.Gently clean the contact points between the cartridge and printer slot with a soft cloth or cotton swab to remove dust or dirt. 2.Remove and reinsert the cartridge, ensuring it's properly and fully inserted into the slot. 3.Turn off the printer, unplug it, wait 30 seconds, plug it back in, turn it on, and check if the error is resolved.