How far can the translator device stay connected to my phone?
The device supports a Bluetooth connection range of up to 33 feet(10meters) in an open environment. For the most stable connection, we recommend keeping your phone within this range and avoiding obstacles that may interfere with the Bluetooth signal.
Why does the Bluetooth connection sometimes disconnect when my phone screen is off?
Some smartphones may restrict Bluetooth activity when the screen is locked to save power. To maintain a stable connection, please keep the phone screen active when needed or enable Bluetooth-related permissions in your phone settings.
What should I do if the translation device is not connecting?
Please make sure Bluetooth is enabled, the companion app has the required permissions, and the device is within 33 feet (10 meters) of your phone. If the connection is unstable, try reconnecting Bluetooth or checking your phone’s Bluetooth settings.
Can this translator be used independently without a smartphone, tablet, or computer?
This wearable translator requires a Bluetooth connection with a compatible smart device, such as a smartphone, tablet, or computer. It works with the companion app to provide translation features. Please ensure your device is connected before use.
Is this device suitable for travel and daily work?
Yes. The lightweight clip-on design allows hands-free use, making it suitable for travel, restaurants, hotels, workplace communication, and other multilingual environments.
How far can the translator device stay connected to my phone?
The device supports a Bluetooth connection range of up to 33 feet(10meters) in an open environment. For the most stable connection, we recommend keeping your phone within this range and avoiding obstacles that may interfere with the Bluetooth signal.
Why does the Bluetooth connection sometimes disconnect when my phone screen is off?
Some smartphones may restrict Bluetooth activity when the screen is locked to save power. To maintain a stable connection, please keep the phone screen active when needed or enable Bluetooth-related permissions in your phone settings.
What should I do if the translation device is not connecting?
Please make sure Bluetooth is enabled, the companion app has the required permissions, and the device is within 33 feet (10 meters) of your phone. If the connection is unstable, try reconnecting Bluetooth or checking your phone’s Bluetooth settings.
Can this translator be used independently without a smartphone, tablet, or computer?
This wearable translator requires a Bluetooth connection with a compatible smart device, such as a smartphone, tablet, or computer. It works with the companion app to provide translation features. Please ensure your device is connected before use.
Is this device suitable for travel and daily work?
Yes. The lightweight clip-on design allows hands-free use, making it suitable for travel, restaurants, hotels, workplace communication, and other multilingual environments.