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1: Why doesn't the hard SSD show up in "My Computer"? A: 1. A desktop computer needs to be connected to a SATA cable and a power cable. Please check. 2. A brand new hard drive needs to be formatted before it can be used. It is recommended to choose the DiskGenius partition tool. Select the "Quick Partition" option. Besides choosing the partition size, all other settings can be left as default. 2: Why does the displayed capacity appear smaller than the indicated capacity? A: The factory capacity of flash products is usually calculated based on 1MB = 1000KB and 1GB = 1000MB. The operating system uses a binary algorithm: 1MB = 1024KB and 1GB = 1024MB. Additionally, some of the capacity listed on the solid-state drive is used for formatting and other functions, not all of which are used for data storage. Therefore, the actual capacity of the product is smaller than the indicated capacity. The displayed capacity of flash products is approximately 90% of the nominal capacity, which is a normal phenomenon. 3: Why is the read/write speed I tested different from the speed given by the merchant? A: The speed and capacity marked for solid-state drive products may vary depending on the host device, usage environment, solid-state drive capacity, and other factors. 4: Why does the system display a blue screen and suggest using a pure version installation? Since the GHOST version has many unstable factors, it can cause the system to display a blue screen. If a blue screen occurs during system installation, please change the system version for installation. 5: How can I determine if the SSD is operating in AHCI mode and 4K alignment? You can use AS SSD Benchmark to check. After opening the software, the left upper window shows the information of the hard drive. It has two states: BAD and OK. The first line indicates the hard drive mode, and the second line indicates 4K alignment.