How do I connect a PS5/Switch game console to Bluetooth headphones/speakers using a QCC Dongle series?

1. Pair the devices: First, use the "Questyle" app on your phone to pair the dongle with the desired Bluetooth headphones/speakers. 2. Connect to the console: Plug the paired dongle into the console's USB Type-C port. The console will automatically recognize it and begin wireless audio transmission. After the initial setup, subsequent connections are plug-and-play. If you need to change Bluetooth devices, simply pair the new headphones/speakers again through the app.

Does the QCC Dongle/QCC Dongle Pro support simultaneous connection of multiple devices?

The QCC Dongle/QCC Dongle Pro does not support one-to-two or one-to-many device connections. However, the Questyle app allows for quick switching and centralized management of paired devices.

Does the QCC Dongle/QCC Dongle Pro support voice calls?

HD Bluetooth voice calls are supported, but you must use a Bluetooth headset with a microphone.

Why can't I search for the QCC Dongle/QCC Dongle Pro?

1. USB connection issue:The QCC Dongle series connects directly to your phone via the USB-C port (not Bluetooth). Ensure the dongle is fully inserted into the phone's USB-C port to prevent contact problems. If the port is loose, simply re-insert it.2. App permissions are not enabled:Upon first use, you must allow the app to obtain "Device Connection" permissions (some phones will prompt you to do so). Otherwise, the dongle may not be recognized.