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ASUS FX502VM-AS73 Gaming Laptop Intel Core i7 7th Gen 7700HQ (2.80 GHz) 16 GB DDR4 Memory 1 TB HDD 128 GB SSD NVIDIA GeForce GTX 1060 3 GB GDDR5 VR Ready 15.6" Windows 10 Home 64-Bit

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  • 15.6 Inch Full HD Display with Windows 10 Pre-installed
  • Fully loaded with Latest 7th Generation Intel Core i7-7700HQ 2.8 GHz (Turbo up to 3.8 GHz)
  • Powerful NVIDIA GeForce GTX 1060 3 GB discrete graphics
  • Cooled by Intelligent Dual Fan System to cool the CPU and GPU independently
  • Fast 128 GB SSD combined with Large 1 TB 5400 RPM HDD and 16 GB DDR4 RAM
  • Extensive connectivity with HDMI / mini Display / USB 3.0, 802.11a/c Wi-Fi dual band, SD Card Reader
  • VR Ready

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ASUS FX502VM-AS73

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
1/ 5
Great for the first 9 months

Pros: Runs whatever I want.

Cons: after about 8 months the D drive got corrupted; losing all the games I was developing and a hefty portion of my saved assignments. Would've completely destroyed my life if I didn't have everything saved onto an external drive just in case.

Did you find this review helpful?
Manufacturer Response:
Dear Antoni K,

We appreciate your feedback on this matter and please accept our apologies for any inconvenience. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. were there any issue with the drive mechanically? Please reach out to me at your earliest convenience and I'll sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can contact me at cl-adrian@asus.com. Your case for reference is N1904114485.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Good for gaming, but battery life is meh.

Pros: can play most game on ultra
tons of memory

Cons: Battery life is not that great, even when not gaming on it. (but it never was an issue for me since i only use it for gaming and not take it outside)

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Exactly what I expected.

Pros: Light weight, pretty powerful graphics card, arrived on time. Been able to play pretty much any game I've tried on it at medium or better graphics settings without a framerate drop.

Cons: Arrived with a defective motherboard that caused some serious issues within first three months. Screen wouldn't power on at all after 2.5 months of use.
Some menus, GUIs, etc seem a little blurry, but I believe that has more to do with Windows 10 method of scaling than with the hardware itself.

Overall Review: After sending in for a repair via ASUS to replace the faulty motherboard, no cost since it was still under warranty, product has functioned admirably ever since. Defective parts that are recognized by the manufacturer and replaced at no charge are not a sufficient reason, in my opinion, to reduce rating.
Have not tried with VR, and cannot speak to its capabilities in that regard. Not personally interested in that form of functionality. Please see other reviews if you wish to use it for that purpose.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
3/ 5
Doesn't power up...

Pros: -Runs smoothly and quickly.
-3 USB ports are enough for headset, mouse, and laptop cooling pad.
-Battery life is efficient during non-gaming use.

Cons: -Biggest concern has been every time I hit the power button it lights up red, the screen flashes the asus icon and then greys out instead of taking me to the log in screen. I then hit the power button a 2nd time, wait for it to turn off, and hit power a 3rd time in which the laptop pops up with the windows log in screen. This has been a daily occurrence ever since I got it.
-Runs pretty hot while playing video games even with fans on the pad running.
-Track pad dpi sensitivity is kind of low, I prefer faster. I rarely use it though.

Overall Review: Overall, I'm pretty pleased with it. It does what I need it to for online classes and gaming. Major issue is with the black screen on powering up and requiring multiple attempts to turn on.

Did you find this review helpful?
Manufacturer Response:
Hello Mamie,


Thank you for taking the time to share your positive comments with us. I am sorry to hear that you were having issues with your device. Update your bios to version 202 or above to help with system stability. Try going into your Geforce utility and running a clean install of your graphic drivers. If you have any product inquiries you can reach a 24/7 live chat agent at http://bit.ly/AsusLiveChat or you contact me via email at cl-tom@asus.com.


Thank you for choosing ASUS
Best Regards,
Tom
Asus Customer Loyalty US Support
Ownership: more than 1 year
Verified Owner
2/ 5
Known issue with charging port?

Pros: Really good product with the exception that the power port has issues preventing charging. This is my second ASUS with this issue, so it's unlikely that I'll buy another.

Cons: Power port becomes loose or disconnected, preventing charging.

Overall Review: I don't recommend any ASUS product until this issue is resolved.

Did you find this review helpful?
Manufacturer Response:
Hello Alice,


Thank you for taking the time to shave your positive comments with us. It is unfortunate that your laptop is not working properly as the FX502VM is one of our best valued gaming devices. Have you started the process for repair? If you have any product inquiries you can reach a 24/7 live chat agent or you contact me via email at cl-tom@asus.com.


Thank you for choosing ASUS
Best Regards,
Tom
Asus Customer Loyalty US Support
Ownership: more than 1 year
Verified Owner
5/ 5
Asus for the Win

Pros: Plays games great wife plays wow and destiny 2 on it no struggle. Looks awesome all lite up. Liight weight and easy to store cause its slim.

Cons: So far only thing is the it runs a bit warm while playing higher end games. (still 5 stars because for most gaming laptops this is a constant issue.)

Overall Review: Down side do to being slim and having it be a gaming laptop they can get pretty warm would recommend buying a cooling pad for extended use and gaming. Also while your at it grab sleeve or carrying case for it if you are planing on traveling with it at all.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Job Asus!

Pros: I ordered this with mixed feeling due to reading some of the other reviews. I have really got to say, I f’in love this thing. Its Beautiful, love the backlit Keyboard, The i7-7700 CPU is a beast. Handles anything I toss at it. I was iffy about The GTX 1060, but after playing PUBG on FULL setting for hours on end, this thing doesn’t even twitch. I love the SSD + HDD combo, but 128Gb is almost used up already. Just gonna upgrade to a 250Gb. 16Gb Ram is Awesome. For real, its Fast, Its Beautiful, and its mine! This is my first Laptop purchase since my Bad Ass desktop build 3 yrs ago, and I can honestly say, this laptop is on par with my desktop build. Which is no easy feat. I definitely recommend this Laptop! For heavy work load to Gaming, its definitely worth the $$.

Cons: Honestly, the only Con I have is the size of the surface area. But still, thats not really a dealbreaker! The whole thing is still really thin, and you can tell its well built. I seen alot of cons about the screen, but to me its perfect! This is not a fricking flatscreen TV so dont expect that kind of screen on it. But the screen is bright and in HD.

Overall Review: I was only gonna spend just under $1k on a laptop but wanted something I could at least game on if im gonna spend that much. For the price I payed for this, it was an excellent bargain and im so glad I bought it. So sorry if other people had issues, but mine was perfect. Im guessing over the years, Asus reads comments about what people complain about in order to fine tune their productions. Cause I have absolutely no complaints about my laptop. My Asus motherboard in my Desktop build was Great and still works flawlessly. Im hoping to be just as happy for just as long with my laptop. Thanks Asus! Good job!

6 out of 6 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Great, when it turns on...

Pros: Every game I've thrown at it runs great. I'm currently working towards a B.S. in software engineering and having a laptop I really nice.

Cons: Almost everyday I go to use this, I'll push the power button, it turns red and beep...turns off. After 5 - 10 tries it will finally turn on and work just fine. This is extremely stressful when I have software projects with many hours of work on this laptop. I should be able to turn it on and it turns on. I plan on sending it in for repair while on summer break since I need it for the rest of term. This isn't acceptable. I used ASUS brand hardware to build multiple desktops and have loved their products. I regret buying this though.

Did you find this review helpful?
Manufacturer Response:
Dear Valued Customer,

Thank you for taking the time to share your experience with us. I am sorry to hear that you are having issues with your device. If you have any product inquiries you can reach a 24/7 live chat agent at http://bit.ly/AsusLiveChat or you contact me via email at cl-tom@asus.com.


Thank you for choosing ASUS
Best Regards,
Tom
Asus Customer Loyalty US Support
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