Smart Thermometers,Smarter BBQ
Q: Can I use it without a smartphone?
A: Yes, you can.
Q: How far can I monitor my food temperature with the smart base?
A: The stable monitoring range is about 70 to 600 ft, which is more than enough to cover anywhere in your home. In ideal lab conditions, the range can reach up to 3000 ft.
Q: I can’t turn on my smart base even after charging it. What’s wrong?
A: If the device fails to power on after charging, press the reset button to activate the battery, then recharge it.
Q: I saw many similar products often fail to connect. Does yours have this issue?
A: No. As long as it’s set up correctly, our thermometer connects reliably. We use industrial-grade Sub-1G wireless technology, providing a probe-to-booster connection range over 20× longer than Bluetooth.
Q: How long is the product’s lifespan?
A: Many of our earliest customers, who purchased over 10 years ago, are still using our thermometers today. With proper care and following our instructions — including recharging at least once every 3–5 months if stored for a long time
Q: How far can I monitor my BBQ temperature with my phone?
A: With internet access, distance is no limit — monitor your BBQ from anywhere in the world.
Why is the ambient temperature different from the smoker temperature?
Hello, the temperature can vary depending on the location, time, and heat source. We’ve conducted tens of thousands of ambient temperature tests, and whether it’s the same brand or different brands, even a difference of just 1 cm or 1 inch in position can cause a significant temperature variation. Our thermometer is NIST-certified, so please use it with confidence.
Smart Thermometers,Smarter BBQ
Q: Can I use it without a smartphone?
A: Yes, you can.
Q: How far can I monitor my food temperature with the smart base?
A: The stable monitoring range is about 70 to 600 ft, which is more than enough to cover anywhere in your home. In ideal lab conditions, the range can reach up to 3000 ft.
Q: I can’t turn on my smart base even after charging it. What’s wrong?
A: If the device fails to power on after charging, press the reset button to activate the battery, then recharge it.
Q: I saw many similar products often fail to connect. Does yours have this issue?
A: No. As long as it’s set up correctly, our thermometer connects reliably. We use industrial-grade Sub-1G wireless technology, providing a probe-to-booster connection range over 20× longer than Bluetooth.
Q: How long is the product’s lifespan?
A: Many of our earliest customers, who purchased over 10 years ago, are still using our thermometers today. With proper care and following our instructions — including recharging at least once every 3–5 months if stored for a long time
Q: How far can I monitor my BBQ temperature with my phone?
A: With internet access, distance is no limit — monitor your BBQ from anywhere in the world.
Why is the ambient temperature different from the smoker temperature?
Hello, the temperature can vary depending on the location, time, and heat source. We’ve conducted tens of thousands of ambient temperature tests, and whether it’s the same brand or different brands, even a difference of just 1 cm or 1 inch in position can cause a significant temperature variation. Our thermometer is NIST-certified, so please use it with confidence.