Question 1

As Windows 7 is pre-installed, what do you do if you need to reinstall the operating system?

Accepted Answer

Thanks - I will try.  I just bought this in late November and the keypad/mouse can only work in safe mode.  Dell told me to reinstall operating system, but the F7 button has not been working.  I security key code is on a sticker on bottom of laptop.

Question 2

Does this Item have a built in Web Cam or not? I just got one for my daughter and need to know if I have to get a clip on cam for it and does it have a built in Mic?

Accepted Answer

I got an E6420.  The literature says it comes with a built-in webcam, but the one I got did NOT have a cam.

Question 3

Is is used? Does it has signs of normal use/wear?

Accepted Answer

It is refurbished so it was used.  I did not notice to much in the way of where and tear but the g key in the keyboard is very sticky.

Questions & Answers