Frequently Asked Questions
F.Where to download the driver
Send us a message for the download link.
F.Why is the driver not installed correctly?
Q:If you are using a non-genuine windows system, the driver may not be installed automatically, the solution: update the driver manually or restart the computer with an internet connection.
F.Does it support windows 7,8?
Q:Not supported; FP200 fingerprint reader is based on the use of the windows Hello function.
F:Does it support MAC and other operating systems?
Q:Not supported, Win10,11 only.
F:Do I need to register my fingerprint after unplugging Windows hello?
Q:You don't need to register your fingerprint again the next time you plug in your device or buy a new one.
F:Why do I get an error when I swipe my finger to register a fingerprint?
It is possible that it use ghost-installed systems that typically use administer users directly, which is prohibited by Microsoft. and requires new users before using Windows Hello. You need to add a new user before using Windows hello.
 JIAN BOLAND USB Fingerprint Reader for Windows10/11, Windows Hello Mini Finge... |  JIAN BOLAND USB Fingerprint Reader for Windows10/11, Windows Hello Fingerprin... |  JIAN BOLAND USB Fingerprint Reader Fingerprint for Windows10/11, Windows Hell... | |
|---|---|---|---|
| Customer Reviews | — | — | — |
| Price | — | — | — |
| Material | Zinc Alloy | Plastic | Plastic |
| Connection Method | USB | 1.5M Extension Cable | 1.5M Extension Cable |
| Auto-install driver | ? | ? | ? |
| Screen Lock Function | no | ? | no |
Frequently Asked Questions
F.Where to download the driver
Send us a message for the download link.
F.Why is the driver not installed correctly?
Q:If you are using a non-genuine windows system, the driver may not be installed automatically, the solution: update the driver manually or restart the computer with an internet connection.
F.Does it support windows 7,8?
Q:Not supported; FP200 fingerprint reader is based on the use of the windows Hello function.
F:Does it support MAC and other operating systems?
Q:Not supported, Win10,11 only.
F:Do I need to register my fingerprint after unplugging Windows hello?
Q:You don't need to register your fingerprint again the next time you plug in your device or buy a new one.
F:Why do I get an error when I swipe my finger to register a fingerprint?
It is possible that it use ghost-installed systems that typically use administer users directly, which is prohibited by Microsoft. and requires new users before using Windows Hello. You need to add a new user before using Windows hello.
| Type | FP200 |
| Product Parameter | Win10 and above |
| Fingerprint image size | 96 x 112 (pixel),508DPI |
| Maximum users | 10 |
| False recognition rate (FAR) | < 0.001 %(Security Level: 3 ) |
| Communication interface | USB |
| Working voltage | DC5V |
| Working current | <30mA,Peak current when fingerprints are collected <80mA(Instant current ) |
| Working condition | Working temperature :-10? - 60? Relative humidity:20%– 80% |
JIAN BOLAND USB Fingerprint Reader for Windows10/11, Windows Hello Mini Finge... | JIAN BOLAND USB Fingerprint Reader for Windows10/11, Windows Hello Fingerprin... | JIAN BOLAND USB Fingerprint Reader Fingerprint for Windows10/11, Windows Hell... | |
|---|---|---|---|
| Customer Reviews | — | — | — |
| Price | — | — | — |
| Material | Zinc Alloy | Plastic | Plastic |
| Connection Method | USB | 1.5M Extension Cable | 1.5M Extension Cable |
| Auto-install driver | ? | ? | ? |
| Screen Lock Function | no | ? | no |