How can I achieve the best 25W wireless charging experience?
To get the optimal 25W wireless charging, please ensure all of the following conditions are met:
You’re using an iPhone 16 series or later running iOS 26 or above.
You’re connected to an original or single-port USB-C adapter rated at 45W or higher.
What do the LED light ring colors mean?
The LED ring indicates the following statuses:
Power On: LED on for 5s, then off.
Standby: Off after 5s.
Charging: Phone LED solid for 5s (No LED for earbuds/watches).
Foreign Object Detection: Phone LED blinking (No LED for earbuds/watches).
Why is my phone not charging? A
1.Insufficient Power Adapter:
Charging may fail if using an adapter under 45W, or when connected to a laptop via USB-C/USB-A ports due to insufficient power output. The issue resolves when using a 45W+ adapter or the dedicated Lisen adapter.
Why is my phone not charging? B
2.Foreign Object Detection (FOD) Trigger:
Metal objects on the phone or metal cases can trigger FOD protection, halting charging. Remove any metal (foreign objects) or charge without a case to restore normal function.
Can my phone be used with this product?
iPhone Series:iPhone 12–15 series: Supports Qi2.iPhone 16 and later: Supports Qi2.2.
Samsung Series: S25 series: Supports 15W MPP when used with a phone case. Pre-S25 models: Require a magnetic phone case supporting 10W EPP.
How can I achieve the best 25W wireless charging experience?
To get the optimal 25W wireless charging, please ensure all of the following conditions are met:
You’re using an iPhone 16 series or later running iOS 26 or above.
You’re connected to an original or single-port USB-C adapter rated at 45W or higher.
What do the LED light ring colors mean?
The LED ring indicates the following statuses:
Power On: LED on for 5s, then off.
Standby: Off after 5s.
Charging: Phone LED solid for 5s (No LED for earbuds/watches).
Foreign Object Detection: Phone LED blinking (No LED for earbuds/watches).
Why is my phone not charging? A
1.Insufficient Power Adapter:
Charging may fail if using an adapter under 45W, or when connected to a laptop via USB-C/USB-A ports due to insufficient power output. The issue resolves when using a 45W+ adapter or the dedicated Lisen adapter.
Why is my phone not charging? B
2.Foreign Object Detection (FOD) Trigger:
Metal objects on the phone or metal cases can trigger FOD protection, halting charging. Remove any metal (foreign objects) or charge without a case to restore normal function.
Can my phone be used with this product?
iPhone Series:iPhone 12–15 series: Supports Qi2.iPhone 16 and later: Supports Qi2.2.
Samsung Series: S25 series: Supports 15W MPP when used with a phone case. Pre-S25 models: Require a magnetic phone case supporting 10W EPP.