Why is my charging speed slower than expected?
This charger is only compatible with iPhone 12 and later models. iPhone 12-15 supports a maximum charging power of 15W; iPhone 16 and 17 support a maximum charging power of 25W. For 25W fast charging, we recommend using a 45W or higher power adapter.
Why does charging keep disconnecting?
For best wireless charging results, remove your phone case before placing your phone on the charger. Avoid using cases thicker than 3mm or without magnetic closure, as these may reduce charging efficiency.
Is this charging pad compatible with Android phones?
No, it is not compatible with Android systems. This charging pad is designed for devices that support magnetic wireless charging and is only compatible with iPhone 12 and later models.
Is it safe to use the product when it gets hot/heats up?
Slight heating of the wireless charger during use is normal. This product meets international safety standards and is safe to use.
UGREEN Wireless Charger Series
 Qi2.2 25W Charger Pad |  Qi2.2 25W Charger Pad |  Qi2 15W 2-IN-1 Charger |  Qi2.2 25W 2-IN-1 Charger |  Qi 7.5W Foldable Charger |  Qi2 15W Foldable Charger |  Qi2 25W Foldable Charger | |
|---|---|---|---|---|---|---|---|
Customer Reviews | — | — | — | — | — | — | — |
Price | — | — | — | — | — | — | — |
Key Feature | Magnetic,Fast Charge | Magnetic,Fast Charge, Cooling | Magnetic | Magnetic,Fast Charge | Portable&Foldable | Portable&Foldable | Portable&Foldable, Fast Charge |
Charging power for iPhone | 25W for iPhone 16-17 series | 25W for iPhone 16-17 series | 15W for iPhone | 25W for iPhone 16-17 series | 7.5W for iPhone | 15W for iPhone | 25W for iPhone 16-17 series |
5W for AirPods | ? | ? | ? | ? | ? | ? | ? |
Compatible Devices | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods |
Accessories | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable |
UGREEN New Release
UGREEN Wireless Charger Pad
UGREEN 2-in-1 Wireless Charger
UGREEN Wireless Car Charger
UGREEN Foldable Charger
UGREEN 3-in-1 Wireless Charger
Qi2?25W MagFlow Series
Fast Car Charger Adapter
Uno Qi2 Wireless Charger
UGREEN 45W/65W Charger
UGREEM Retractable Car Charger
Ugreen Nas, Easy Storage
Snap,Charge,Go!
USB C to USB C Cable
Why is my charging speed slower than expected?
This charger is only compatible with iPhone 12 and later models. iPhone 12-15 supports a maximum charging power of 15W; iPhone 16 and 17 support a maximum charging power of 25W. For 25W fast charging, we recommend using a 45W or higher power adapter.
Why does charging keep disconnecting?
For best wireless charging results, remove your phone case before placing your phone on the charger. Avoid using cases thicker than 3mm or without magnetic closure, as these may reduce charging efficiency.
Is this charging pad compatible with Android phones?
No, it is not compatible with Android systems. This charging pad is designed for devices that support magnetic wireless charging and is only compatible with iPhone 12 and later models.
Is it safe to use the product when it gets hot/heats up?
Slight heating of the wireless charger during use is normal. This product meets international safety standards and is safe to use.
UGREEN Wireless Charger Series
Qi2.2 25W Charger Pad | Qi2.2 25W Charger Pad | Qi2 15W 2-IN-1 Charger | Qi2.2 25W 2-IN-1 Charger | Qi 7.5W Foldable Charger | Qi2 15W Foldable Charger | Qi2 25W Foldable Charger |
|---|---|---|---|---|---|---|
| Customer Reviews | ||||||
| — | — | — | — | — | — | — |
| Price | ||||||
| — | — | — | — | — | — | — |
| Key Feature | ||||||
| Magnetic,Fast Charge | Magnetic,Fast Charge, Cooling | Magnetic | Magnetic,Fast Charge | Portable&Foldable | Portable&Foldable | Portable&Foldable, Fast Charge |
| Charging power for iPhone | ||||||
| 25W for iPhone 16-17 series | 25W for iPhone 16-17 series | 15W for iPhone | 25W for iPhone 16-17 series | 7.5W for iPhone | 15W for iPhone | 25W for iPhone 16-17 series |
| 5W for AirPods | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| Compatible Devices | ||||||
| iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods | iPhone,AirPods |
| Accessories | ||||||
| USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable | USB-C Cable |
UGREEN New Release
UGREEN Wireless Charger Pad
UGREEN 2-in-1 Wireless Charger
UGREEN Wireless Car Charger
UGREEN Foldable Charger
UGREEN 3-in-1 Wireless Charger
Qi2?25W MagFlow Series
Fast Car Charger Adapter
Uno Qi2 Wireless Charger
UGREEN 45W/65W Charger
UGREEM Retractable Car Charger
Ugreen Nas, Easy Storage
Snap,Charge,Go!
USB C to USB C Cable