



Charging Stops at 80%?
To prevent overheating, your iPhone may pause charging at 80% (iOS 17). It will resume when cooler, so try moving it to a cooler spot.
Why Does It Show "Slow Charger"?
To manage temperature, charging may slow if heat is detected. This stable process may trigger a "Slow Charger" notice in iOS 18 but won't harm your iPhone.
Why does my phone feel warm to the touch?
Due to the loss of conversion circuit efficiency, heat generation during magnetic charging is normal. Aluminum housings have better heat dissipation, so they feel hotter to the touch than plastic housings.
Why is my power bank providing fewer charges than expected?
Due to a 35% to 45% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged 5000mAh Power Bank effectively provides about 2750mAh to 3250mAh of usable power to your devices.
Can my phone still be magnetically charged normally with a case on it?
Only magnetic phone cases can be used for wireless magnetic charging, and the thickness of the phone case cannot exceed 2MM. It's NOT compatible with non-magnetic cases, such as the OtterBox Defender case.





Charging Stops at 80%?
To prevent overheating, your iPhone may pause charging at 80% (iOS 17). It will resume when cooler, so try moving it to a cooler spot.
Why Does It Show "Slow Charger"?
To manage temperature, charging may slow if heat is detected. This stable process may trigger a "Slow Charger" notice in iOS 18 but won't harm your iPhone.
Why does my phone feel warm to the touch?
Due to the loss of conversion circuit efficiency, heat generation during magnetic charging is normal. Aluminum housings have better heat dissipation, so they feel hotter to the touch than plastic housings.
Why is my power bank providing fewer charges than expected?
Due to a 35% to 45% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged 5000mAh Power Bank effectively provides about 2750mAh to 3250mAh of usable power to your devices.
Can my phone still be magnetically charged normally with a case on it?
Only magnetic phone cases can be used for wireless magnetic charging, and the thickness of the phone case cannot exceed 2MM. It's NOT compatible with non-magnetic cases, such as the OtterBox Defender case.









































