





Any questions? Our AI beta will help you find out quickly.
Is it safe to use wireless charging if it feels warm?
Yes,it's normal for wireless charging to generate some warmth due to the proximity to your phone, and this is completely safe. The product meets all safety certifications for use.
Why is wireless charging slower than wired charging?
Wireless charging uses coil coupling technology, which is less efficient under the same power conditions. For faster charging, use a wired connection. To improve wireless charging speeds, minimize phone usage and close high-power apps while charging.
What do the indicator lights on my power bank mean?
The power bank features five indicator lights: four white lights that display the battery level and one blue light for wireless charging.
Why does my iPhone stop charging at 80%?
Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.