Compatibility & U. S. -Based Technical SupportCompatible with IK, LTS, Uniview standalone NVRs and third-party software such as iSpy, Blue Iris, and Milestone. Not compatible with Reolink, Lorex, Amcrest, Swann, Oossxx, or Viewtron NVR systems. U. S. -based technical support is available MondayFriday, 9:00 AM 5:00 PM (CST). Please contact the seller for assistance. ^^ HD 4K 8MP Resolution8 megapixel turret dome IP camera at 20 frames-per-second (FPS), support max. 3840x2160 image quality, Pan: 0 ~ 350, Tilt: 0 ~ 90, up to 98ft IR night vision, capture more clearer sharper and images and video. ^^ Pan 350 Tilt 90 5X Optical ZoomBuilt in 2.7 ~ 13.5 mm Motorized AF lens ptz camera offering 5X Optical Zoom, Pan 0 ~ 350 and Tilt 0 ~ 90 to cover and protect a wider area. It will help you capture even the smallest of details and will not compromise the quality of the video either. ^^ Built-in Ceiling and Wall Mounting BracketsWateproof IP67 perfect for indoor and outdoor applications. Supports both Ceiling and Wall installations. ^^ Dual H. 265/H. 264 CompressionWith H. 265 compression, you can store more information using fewer hard drives, which allows you to do more with less, and dramatically reduce file sizes with this latest video compression format. ^^ Power over Ethernet (PoE) The PoE camera allow IP (internet protocol) devices to receive power and data over existing LAN (local area network) cabling.