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USB C HUB, Upgraded TOTU 13 in 1 Type C Hub Dongle Adapter (4K Dual HDMI&DP,75W PD), Triple Display Docking Station for Windows&MacBook Pro USB C Systems, macOS only Support Mirror Display
- Massive Docking Station: For Mac OS system, due to the Apple system restrictions OS system only could extend an external monitor via one usb c port. You can enjoy one private display content on your laptop and share all external monitors with another display content. Please make sure that your laptop Type C port support DisplayPort Alt Mode and Power Delivery. The usb c hub is incompatible with the USB-A to USB-C Adapter.
- Triple Display USB C Hub for Windows: Only support the Triple display for Windows. 3840x2160 output only available when using HDMI or DP display or mirror the three displays. In extend mode, each will be limited to a maximum resolution of 1080P. Please note ONLY Windows system support extend and mirror mode , Mac ONLY offers mirroring the two external displays.
- All-powerful USB C Hub:2 x 4K HDMI ports, DP port, 75 W PD charging port, Gigabit RJ45 Ethernet Port SD/TF Card Slot/3.5mm Audio port, 2 x super speed USB 3.0 Ports(Up to 5Gbps), 2 x USB 2.0 Por
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To use this product the host USB-C port from your device must support DisplayPort Alt Mode and Power Delivery
Use HDMI 2.0 /DP 1.4 or above cables for optimum performance
USB 3.1 Type-C Overview
USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection. Your device automatically uses the appropriate mode if it's supported
Display connection be limited
Make sure the device you're connecting to is supported and that you're using the right cable
DisplayPort connection might not work
Try using a different cable
Try these solution
Make sure your device and cable supports the same USB-C features as the TOTU docking station
Make sure the docking station is connected directly to your host device
Make sure the docking station is connected to the USB-C port on your host device that supports the correct Alternate Mode
For example if you're connecting a USB 3.1 Gen2 (Type C) Alt Mode device make sure you connect to the USB-C port that supports Displayport alt mode and power delivery
Possible causes
The docking station you connected to has new features for USB-C that your host device or connect cable doesn't support
The docking station isn't connected to the correct USB-C port on your host device
The device is using an external hub or dock to connect to the docking station
Too many other Alternate Mode devices or dongles are connected to your host device
Audio/Mic Remind
Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore
To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers
USB Accessories Disabled Solutions
If you experiencing the problem
Solution 1 Please unplug and re-plug
Solution 2 Reset the SMC of your device
Use HDMI 2.0 /DP 1.4 or above cables for optimum performance
USB 3.1 Type-C Overview
USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection. Your device automatically uses the appropriate mode if it's supported
Display connection be limited
Make sure the device you're connecting to is supported and that you're using the right cable
DisplayPort connection might not work
Try using a different cable
Try these solution
Make sure your device and cable supports the same USB-C features as the TOTU docking station
Make sure the docking station is connected directly to your host device
Make sure the docking station is connected to the USB-C port on your host device that supports the correct Alternate Mode
For example if you're connecting a USB 3.1 Gen2 (Type C) Alt Mode device make sure you connect to the USB-C port that supports Displayport alt mode and power delivery
Possible causes
The docking station you connected to has new features for USB-C that your host device or connect cable doesn't support
The docking station isn't connected to the correct USB-C port on your host device
The device is using an external hub or dock to connect to the docking station
Too many other Alternate Mode devices or dongles are connected to your host device
Audio/Mic Remind
Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore
To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers
USB Accessories Disabled Solutions
If you experiencing the problem
Solution 1 Please unplug and re-plug
Solution 2 Reset the SMC of your device
Warranty & Returns
Warranty, Returns, And Additional Information
Warranty
- Please contact the Seller directly for warranty information. Warranty information may also be found on the Manufacturer's website.
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Return Policies
- Return for refund within: 30 days
- Return for replacement within: non-replaceable
- This item is covered by JMDesign Return Policy
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