Notes:
- Do not forcefully swing your phone with the ring holder on as Anker is not responsible for damage from misuse of products, including but not limited to falls or intense movement.
- Do not use the ring holder with wireless chargers. Please remove the ring holder when charging.
- If you keep your iPhone in a leather case with the magnetic phone grip, circular imprints from compression may form on the leather. This is normal, but if you're concerned about this, we suggest using a non-leather case.
- The phone grip will not stick to a magnetic car mount.
Can I wrap the item on a handlebar?
The strap's dimensions are 6.0×1.3×0.15 inches. Please note that the strap may not be long enough to wrap around objects like handlebars, poles, or wrists.
Is this product compatible with all iPhone models?
No, this product is only compatible with the iPhone 14, 13, and 12 series. It is not compatible with iPhone 11 or earlier models, even when using a magnetic case, as they do not support MagSafe.
Can I use this product with any phone case?
No, this product is not compatible with non-magnetic phone cases. Additionally, cases made of metal and attachments such as magnets, and pop grips can weaken the connection. We recommend using MagSafe phone cases or using the product without a case.
Notes:
Do not forcefully swing your phone with the ring holder on as Anker is not responsible for damage from misuse of products, including but not limited to falls or intense movement.
Do not use the ring holder with wireless chargers. Please remove the ring holder when charging.
Not compatible with non-magnetic phone cases, such as OtterBox defender cases. Cases made of metal and attachments such as magnets, cards, keys, and pop grips will cause a weak connection.
If you keep your iPhone in a leather case with the magnetic phone grip, circular imprints from compression may form on the leather. This is normal, but if you're concerned about this, we suggest using a non-leather case.
The phone grip will not stick to a magnetic car mount.
Q&A:
Can I wrap the strap on a handlebar?
The strap's dimensions are 6.0 × 1.3 × 0.15 inches. Please note that the strap may not be long enough to wrap around objects like handlebars, poles, or wrists.
Is this product compatible with all iPhone models?
No, this product is only compatible with the iPhone 14, 13, and 12 series. It is not compatible with iPhone 11 or earlier models, even when using a magnetic case, as they do not support MagSafe.
Can I use this product with any phone case?
No, this product is not compatible with non-magnetic phone cases. Additionally, cases made of metal and attachments such as magnets, and pop grips can weaken the connection. We recommend using MagSafe phone cases or using the product without a case.
