How long is the service duration and what is the response time for this HPE server service?

The service duration is 3 years, and the response time is 4 hour for parts and labor.

What support and repair coverage is included with this HPE Tech Care Essential service for low-end servers?

It includes on-site maintenance with parts and labor coverage, plus hardware support, parts replacement, remote diagnosis, phone support, web support, visual remote guidance, knowledge base access, and new releases updates.

Questions & Answers: HPE 3 Year Tech Care Essential Low-end Server (ML30 and DL20) HPE Smart Choice Service

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HPE 3 Year Tech Care Essential Low-end Server (ML30 and DL20) HPE Smart Choice Service

Product Type Warranty
Manufacturer Part Number H81T0E
Manufacturer Website Address http://www.hpe.com
Service Name Tech Care Essential - Extended Service
Manufacturer Hewlett Packard Enterprise
Brand Name HPE
Product Supported HPE Low-end Servers Smart Choice Service
Provided Support: Visual Remote Guidance, Web Support, Repair, Hardware Support, Knowledge Base Access, New Releases Update, Parts Replacement,
Phone Support, Remote Diagnosis
Service Duration 3 Year
Service Location On-site
Service Main Type Maintenance
Service Characteristic Parts & Labor
Service Response Time 4 Hour - Part & Labor

$349^.00 –