I ordered this to adapt my 2.5 inch SSD to a 3.5 inch drive bay.
I think this is the wrong size. These rails are about 7/8 inches wide. They seem to be about right for adapting a 3.5 inch drive to a 5.25 inch drive bay. The package says Bracket-25350 2.5" to 3.5" But inside packaging says 3.5" to 5.25". I think someone at the factory mixed up. What can I do? I don't want to order another in fear I may get the same thing again.

Question

I ordered this to adapt my 2.5 inch SSD to a 3.5 inch drive bay.
I think this is the wrong size.  These rails are about 7/8 inches wide.  They seem to be about right for adapting a 3.5 inch drive to a 5.25 inch drive bay.  The package says Bracket-25350     2.5" to 3.5" But inside packaging says 3.5" to 5.25".  I think someone at the factory mixed up.  What can I do?  I don't want to order another in fear I may get the same thing again.

Accepted Answer

Call Newegg customer service and explain carefully and politely. They can probably help get the correct bracket.

Brand	BYTECC
Model	Bracket-25350

Conversion Tray	2 x 2.5" Drive to 3.5" Bay
Specifications	Die Cast 1.00 mm metal strips with anti-rust treatment. Universal Mounting screw holes for variety computer cases, rack mounted PC

BYTECC Bracket-25350 Dual 2.5" HDD/SSD Bracket for 3.5" Drive Bay or Enclosure

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Item#: N82E16817994072