Question 1

who did the refurbish?  Samsung or NewEgg or third party?

Accepted Answer

I purchased from Newegg. no problems whatsoever....and the device is perfect for my use (wireless connection to a DSLR for photoshoots).  It's also a fantastic news and e-book reader when I am having my morning coffee.

Question 2

My current Samsung Galaxy Tab 4 foes not allow me to use an external SD chip because it isn't "rooted.  What is rooting and does the Galaxy Tab Pro have the same issue?

Accepted Answer

Hi Iam not sure what ROOTED is I have herd that term used for cell phones and I don't think tablets and cell phones come rooted from the factory. As far as I know my tab is not rooted and I do have a  32 Gb SD card in my tab and it does work fine I have photos and videos on the card and I can view all that is on the card.  Sorry I cant be more help.

Question 3

did samsung update the OS to lollipop reccently for this tablet?

Accepted Answer

I bought this tablet recently and it still has Kit Kat for it OS.

Question 4

What is the warranty on this refurbished unit?

Accepted Answer

I think its 30 days ,i bought the extended warranty, still cheaper than anywhere else

Question 5

Is this a new or refurbished unit?

Accepted Answer

This is a refurbished unit, but it has not been used, it looks and performs as new.  I purchased mine a couple weeks ago and have had no problems with it.

Question 6

Does it come with a charge cable?

Accepted Answer

comes with charger and dual purpose cable. The cable is used for charging and for USB connectivity

Question 7

Why does it not come with the S-Pen?

Accepted Answer

No it don't

Question 8

Does this product come with a pen/stylus and can you use one with it? Also what type of adapter is required for USB?

Accepted Answer

Did not come with stylus. I also have a Note 8 that came with the stylus, but this one did not. It does have the "S" app loaded so it will work with a stylus of your choice. It comes with a cable that is used to charge the device with the included charger and you can disconnect it from the charger and use it as the USB cable on the same port.

Question 9

Good Afternoon,

Can you please tell me why this product was refurbished?

Thank you for your time.
Eileen Byrd

Accepted Answer

Hello,

A refurbished item is an item that was originally sent back to the manufacturer for reported defect reasons. The item has been repaired to function properly and is now being resold at a discounted price.

We can only guarantee what is listed on our Product Page. Newegg always offers a 30Day return period.

Thank you, 
Newegg Support

Questions & Answers