Question 1

Does this come with the keyboard?

Accepted Answer

T does not come with an external keyboard. There is, however a keyboard that is part of Windows.

Question 2

Can you change the screen resolution to 1024x768 & maintain aspect ratio (Panel Fit to all 4 corners)?

Accepted Answer

No. The screen resolution is 1980x1024 by default, but you can change it to 1024x768 if you want to, however the screen dimension differs from that resolution, so the aspect ratio changes and you get black vertical bars on either side of the displayed screen area. Otherwise, in all ways - this is a fantastic tablet for the money, especially with Windows 10.

Question 3

Can you please confirm that this is a 6FX-00002 with the Intel Core i5 4300U CPU (@1.9GHz), and not a 6CX-00001 with the Intel Core i5 4200U CPU (@1.6GHz)?

Accepted Answer

Yes, when I bought this is it was a 1.9ghz cpu 4300u

Question 4

Does it come with the surface pen or do I have to buy that separately?

Accepted Answer

No pen. They should be more clear about this. I probably would have bought this somewhere else cheaper if I knew.

Question 5

There are two listings for refurbished surface pro 2's (this configuration), both shipped and sold by newegg.

What's the difference? I see that this cheaper one has the 4300u as opposed to the 4200u in the other listing. Also, it appears that the other one has the pen. The other one is listed as Grade A. What kind of condition are these in?

I just find it odd that this one is $80 cheaper, and there doesn't appear to be a good reason.

Accepted Answer

Hello, Joshua

Thank you for contacting us in regards to your question.

This refurbished unit is a Grade "A". The best condition possible. If there is not a grade listed on the product page then it will automatically be a Grade "A".

The reason this product is more expensive is because it has a standard return policy for either a refund or a replacement opposed to just a replacement for refurbished units.

Thank you, 
Newegg Support

Questions & Answers