When I plug the charger in my headphones won't charge. Is there a way to fix that?

If you have any other micro USB charging cables (for your cell phone, camera, anything else) you could try plugging it in to that to see if you have a bad charging cable. I would also make sure that you use a different method of delivering power through said cable. For example, if you currently plug your charge cable into your Ps4, try plugging the new cable into a different powered USB port on another device or powered charge plug. If both those steps don't work it's unfortunately probably the headset. At which point you should contact Turtle Beach, since it's less than a year old they will replace it if needed. You will have to use another headset while yours is off for repair. I used a wired Xbox One headset plugged into my DualShock controller port. Any headset with a 3.5mm plug and a microphone will work. Good Luck

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Turtle Beach Ear Force Stealth 400 Premium Fully Wireless Gaming Headset for PlayStation 4, PlayStation 3, and Mobile Devices (TBS-3240-01)

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Completely wireless
Four EQ Presets, including Bass & Treble boosts
Up to 15 hrs of play
Built-in rechargeable battery
Acoustically angled 50mm Neodymium speakers

Overview

Specs

Reviews (8)

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Model
Brand	Turtle Beach
Model	TBS-3240-01
Type	Headset

Features
Features	Crystal Clear Wireless Intelligent channel-hopping for an interference-free wireless experience. Rechargeable Battery Ditch the disposable batteries with a built-in rechargeable battery delivers up to 15 hours of wireless gaming. Four EQ Presets Personalize your audio with extra bass, treble or a combo or both. Separate Volume Controls Set game and chat volume levels right on the headset. Awesome Turtle Beach Audio Acoustically angled, large 50mm Neodymium speakers deliver butt-kicking audio. Mobile Versatility Connect the included Mobile Cable with In-line Mic* for making calls and wired gaming on PS Vita or any mobile device. Never Miss a Text or Call Hook up your mobile phone to hear text notifications or take calls while gaming. Comfortable & Quiet Breathable, around-the-ear mesh ear cushions for hours of comfort and noise-isolation. Stop SHOUTING! Mic Monitoring lets you hear your own voice in the headset to avoid shouting. Removable Mic Boom Be heard clearly through an adjustable high-sensitivity mic you can remove when on the go. For All Your Audio Needs Headsets aren't just great for games. Use the Stealth 400 for enjoying streaming video, Blu-Ray Disc movies, music and chatting with friends! Step up to Stealth Ear Force Stealth headsets connect cutting edge wireless tech with advanced audio features so you win more, jump up the leaderboards and flat out hear your favorite games like never before. *Mobile device support for wired phone calls and stereo audio only.

Spec
Specifications	Length: 9.5" Depth: 3.9" Height: 10.0" Weight: 1.60 lbs. Package Contents - Guide: Quick Start Guide - Sticker: Turtle Beach Sticker - Cable: USB Charging Cable (2ft) - Headset: Ear Force Stealth 400 Headset - Transmitter: Ear Force Stealth 400 Wireless Transmitter - Microphone: Removable Microphone System Requirements - Headset Power: Rechargeable Battery - Console Chat Connection: USB - PS Vita/Mobile Device Connection: 3.5mm - Transmitter Power: USB Headset - Speaker: 50mm with Neodymium Magnets Transmitter - Chat/Mic Audio Input/Output: USB - Wireless Connection: RF with Intelligent Channel Hopping - Wireless Range: Up to 30ft

Additional Information
First Listed on Newegg	June 11, 2014

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year
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Return Policies

Return for refund within: 30 days
Return for replacement within: 30 days
This item is covered by Newegg.com's 30-Day Return Policy.
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Manufacturer Contact Info

Manufacturer Product Page
Manufacturer Website
Support Phone: 1-914-345-2255
Support Website
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Turtle Beach Ear Force Stealth 400 Premium Fully Wireless Gaming Headset for PlayStation 4, PlayStation 3, and Mobile Devices (TBS-3240-01)

Learn more about the Turtle Beach/Voyetra TBS-3240-01

Customer Reviews of the Turtle Beach/Voyetra TBS-3240-01

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

Item#: N82E16879459020

Turtle Beach Ear Force Stealth 400 Premium Fully Wireless Gaming Headset for PlayStation 4, PlayStation 3, and Mobile Devices (TBS-3240-01)

Learn more about the Turtle Beach/Voyetra TBS-3240-01

Customer Reviews of the Turtle Beach/Voyetra TBS-3240-01

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info