Question 1

Does it have a free update to Windows 8.1? If not, what would an update cost?

Accepted Answer

Yes, the upgrade to 8.1 is free. However the 'normal' microsoft Windows update process does not do it. You click on the 'store' app button on the 8.0 main screen. You'll see a block to click on that says Free 8.1 upgrade. Click on it and about and hour later it's all done.

Question 2

Is the processor an Intel 3200T or AMD 3200?

Accepted Answer

I have not prised the chip off the motherboard to investigate thoroughly, but the description of the product says it is an Intel i3 chip and Control Panel > System reports the processor to be Intel Core i3 3220 @ 3.3 GHz.

Question 3

speakers?

Accepted Answer

Yes, the unit  comes with descent set built in speakers that produce a quality sound but they are not very loud. Perfect for an office environment where volume usually is not needed. We like the unit very much and have purchased 19 of these over a 4 month period and are pleased with it overall. Hope this helps!

Question 4

is this wireless?

Accepted Answer

Internal wireless LAN card is included.  Keyboard and Mouse are not wireless.

Question 5

Does this come with a matte or glossy screen?

Accepted Answer

I believe it is a matte screen.  I bought this for somebody and installed it.  If glare is the worry I didn't see any.

Question 6

Does this model have built in web cam?

Steve

Accepted Answer

Yes it does, not amazing quality, i think its like 480p. About your average front facing camera on a smart phone. It Pretty good for Skype, maybe not recording for a blog or YouTube vid. But good enough for your average user. It also has a mic too.

Question 7

Can this unit run dual monitors and is there a matching monitor available that's not an all in one PC but looks identical?

Accepted Answer

It can most likely run dual monitors has HDMI out plus a vga port
However there is probably not a monitor that looks like this

Question 8

Does this have a CD rom drive or bluray recorder?  Is it touch screen or come with keyboard or optical mouse?

Accepted Answer

This model has a DVD multi burner- no bluRay. Also not touchscreen or wireless KB & mouse- you can get that in a different model for about 150 bucks more.

Question 9

what kind of graphics card does this have?

Accepted Answer

This is a "Speccy" report on the graphics from my computer
Monitor
	Name	CPL AIO PC on Intel HD Graphics
	Current Resolution	1920x1080 pixels
	Work Resolution	1920x1040 pixels
	State	Enabled, Primary, Output devices support
	Monitor Width	1920
	Monitor Height	1080
	Monitor BPP	32 bits per pixel
	Monitor Frequency	60 Hz
	Device	\.\DISPLAY1\Monitor0
Intel HD Graphics
	Manufacturer	Intel
	Model	HD Graphics
	Device ID	8086-0152
	Revision	A
	Subvendor	ASUStek Computer Inc (1043)
	Current Performance Level	Level 0
	Driver version	10.18.10.3316
		Count of performance levels : 1
			Level 1

Question 10

is this a new or refurbished computer?

Accepted Answer

The one I received was new and in a sealed box. I bought it for my sons' 40th birthday, and it works great. An excellent deal on an all in one, I think the best one out there in its' specification range. When I got it it had an instant savings, which made a real bargain (free shipping), but even at the current price it's a great deal. My Asus 1000HE netbook is the best computer I ever owned, and still runs on the original battery (it's almost 4 years old!), so I have faith in Asus products.

Questions & Answers