

How to remove adhesive residue marks left on the wireless charging area after removing the sticker?
Apply a small amount of household oil and and wait about 1min. it will wipe off easily (using a soft cloth)
*Ensure the power bank is turned off and not connected to any devices
*Wait until it is completely dry before using it
Which devices support wireless charging with this magsafe power bank?
Compatible with: iPhone 12 / 13/ 14 / 15 / 16 /17series, iWatch, AirPods with magnetic charging case
Is it normal for the portable charger to heat up when charging?
Yes.When is charging or discharging, some heat may be generated due to energy loss during transmission
Why is wireless charging slower than expected?
Wireless charging speed can be affected by your phone case, device temperature, and usage during charging. For best results, remove the case and avoid heavy use while charging
Magnetic charging will be affected by external factors to interfere with the magnetic?
Yes. magnetic and metal attachments such as cards, keys will interfere with charging. Keep a safe distance from these items while charging

Any questions? — we're always here


How to remove adhesive residue marks left on the wireless charging area after removing the sticker?
Apply a small amount of household oil and and wait about 1min. it will wipe off easily (using a soft cloth)
*Ensure the power bank is turned off and not connected to any devices
*Wait until it is completely dry before using it
Which devices support wireless charging with this magsafe power bank?
Compatible with: iPhone 12 / 13/ 14 / 15 / 16 /17series, iWatch, AirPods with magnetic charging case
Is it normal for the portable charger to heat up when charging?
Yes.When is charging or discharging, some heat may be generated due to energy loss during transmission
Why is wireless charging slower than expected?
Wireless charging speed can be affected by your phone case, device temperature, and usage during charging. For best results, remove the case and avoid heavy use while charging
Magnetic charging will be affected by external factors to interfere with the magnetic?
Yes. magnetic and metal attachments such as cards, keys will interfere with charging. Keep a safe distance from these items while charging
Any questions? — we're always here





















































