Getting hot when charging, is it normal?
Yes.it does gets a little bit warm when both charging and discharging, and that’s normal.
Due to its 20W fast output and minimal size, the temperature will be transferred to the hand faster than the normal and non-fast charging functio.
How can I get the best solution if I have a problem with my product?
You can find us on your manual or through your order.
If there is any quality issue with your item within TWO YEARS after your purchase, we will send you a new one without hesitation.
Can I charge my phone from the USB C port?
No, the USB C port is only used for charging your power bank.
What is the real capacity of this power bank?
It has 5,000mah but it ends up providing less than 5,000mah to your device because it loses energy when discharged, which is common for power bank.
Charmast focuses on the portable charger, you can find us all over the world.
We want to keep your phone on at all times and bring you a safer, more powerful power bank.
Power Bank with 4 cables
Magnetic Portable Charger
Slim USB C Portable Charger
Power Bank with Wall Plug
Power Bank with Wall Plug
Getting hot when charging, is it normal?
Yes.it does gets a little bit warm when both charging and discharging, and that’s normal.
Due to its 20W fast output and minimal size, the temperature will be transferred to the hand faster than the normal and non-fast charging functio.
How can I get the best solution if I have a problem with my product?
You can find us on your manual or through your order.
If there is any quality issue with your item within TWO YEARS after your purchase, we will send you a new one without hesitation.
Can I charge my phone from the USB C port?
No, the USB C port is only used for charging your power bank.
What is the real capacity of this power bank?
It has 5,000mah but it ends up providing less than 5,000mah to your device because it loses energy when discharged, which is common for power bank.
Charmast focuses on the portable charger, you can find us all over the world.
We want to keep your phone on at all times and bring you a safer, more powerful power bank.
Power Bank with 4 cables
Magnetic Portable Charger
Slim USB C Portable Charger
Power Bank with Wall Plug
Power Bank with Wall Plug