Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
Showing Results: Most Recent
This review is from: NZXT IU01 Case Accessory
Pros: great idea for extending USB functionality without using an external device bay. comes with Velcro and Molex power cable. not terribly expensive, and i'm sure that some of them work as advertised.
Cons: **please note that this review is related to an order made directly from NZXT and not thru Newegg.
2. defective, out-of-the-box.
3. horrible customer support from NZXT.
packaging -- the small box that this USB device came in fell apart and allowed the circuit board to be tossed around during shipping. this is likely why it was...
defective out-of-the-box -- definitely not the end of the world, and something that should be very easy to rectify. well, i suppose it would be easy if it wasn't for the...
horrible customer support from NZXT -- actually, i'm understating the issue. it is worse than horrible. had i been able to get someone on the phone or to reply to an e-mail, i could have at least complained about it while asking for an RMA.
Other Thoughts: defective parts are just something we all have to deal with occasionally. i have personally had to return bunches of components... video cards and motherboards mostly, and there was that mATX case i had a problem with last year... but my point is that it happens.
assembly issue, component failure, or packaging problem... it's no big deal. right?
well, here we have a vendor, NZXT, who apparently doesn't know the how or why behind customer service. 45 minutes on hold calling at 16:00 eastern time... then requesting an automated callback... then sending an e-mail. all useless and pointless. all with no reply.
as far as i'm concerned, the $ i spent on this device is a lesson learned. i have no intention of patronizing a company if i can't get even a reply after-the-fact.
note to whatever NZXT employee is planning on replying to this... please don't. i am not interested in dealing with your company at this point... i am just trying to warn others of what is in store for them.
This review is from: Phanteks PH-F140HP_BK 2 140mm PWM Fan
Pros: quality built. runs quiet at lower speeds and not loud at higher speeds. PWM for automatic control by motherboard or aftermarket fan controller.
Cons: only 'con' i can think of is people not knowing what they're typing and giving a good fan a bad rep. this fan is 140mm but uses 120mm mounts. most (not all) cases have multiple mounting holes for case fans.
Other Thoughts: :-)READ FULL REVIEW
This review is from: Samokleykin Sticker Filter - PC Fan Dust Filter 850x155x5mm
Pros: foam filter material, intended to self-adhere to clean surface. packaging is reusable. advertised measurements are accurate.
product is easily attached in spite of poor adhesive, and thin enough to mount between fan and case without hitting fan blades.
this stuff is a welcome addition to a sparse selection of customizable filter material.
Cons: adhesive not permanent but
*way* overpriced for cheap foam, and that combined with international shipping (no fault of merchant) equals poor value (strictly my opinion).
Other Thoughts: order was placed, merchant shipped, and tracking # issued within 1 day of order. no tracking info for entirety of delivery, which took almost a month. of course, this was not the fault of the merchant, who was very responsive and quick to blame the USPS. also, package was sent registered mail, so i had to make a trip to the post office. maybe not a problem for some, but an inconvenience for me. all this hassle would be eliminated if Newegg would stock the item in-country.
i would buy this product again for a lower price and shipping from within the USA.