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ASUS PB Series PB278Q 27
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Nothing. Stay far away from Asus. They will scam you in the blink of an eye.

Cons: I wrote another bad review on this monitor but for some reason Newegg never published it or contacted me. I'll make this review brief since I've already wasted hours and hours of the past year of my life dealing with this horrible monitor and horrible company.

My original monitor had dead pixels and broken buttons. My motherboard from Newegg was DOA and I had to wait for a replacement and then rebuild my system. Because I was building a system from scratch and didn't have a computer of my own I didn't realize the monitor defects until too late.

I thought Asus would replace it with one in working condition, and that is where I was wrong. Their RMA process was obviously designed for people to never complete it. It is the most ludicrous thing I have ever encountered. After nearly a year of trying to get a replacement monitor, they sent me one with dozens of dead pixels and a quarter inch horizontal black bar going across the screen.

When I demanded another RMA they started dragging their feet even more. I tried to get the BBB involved to force their hand, but Asus just doesn't care. As soon as Asus has your money, you are out of luck if anything goes wrong. Their warranty is nothing short of fraudulent. Ignore their rapid replacement guarantee because it is a lie. Either it is a lie or they think a year to get an equally broken replacement is rapid.

At this point I give up. Way to go Asus, you scammed me out of my $700 and stuck me with defective junk. I hope you enjoy the $700 because it is the last money you will ever get from me. I'm never buying another Asus product again for as long as I live, and I encourage others to stay away from this horrible company.

I'm going to buy a new monitor from another company because I can't stand having dozens of dead pixels, let alone a quarter inch horiztonal black bar across the screen. I would have bought two B panel 27 inch monitors if I knew Asus was going to send me B panels they pretend are worth $700. I've never been more upset about a purchase in my entire life, I feel like Asus stole my money and there is nothing I can do about it.

I already wasted a lot of time trying to get Asus to make things right and they simply refuse to do so. They might pretend they will, but they wont. They will probably reply to this message saying to contact them and they will fix this horrible situation. They aren't going to fix it, I spent the past year trying to get them to fix it. I throw in the towel Asus, you get to keep my $700 and I get your broken defective horrible quality monitor.

Other Thoughts: If you have anything wrong with any product from newegg, you must return all of them if you can't test the ones that you have. The root of my problem was my DOA motherboard preventing me from testing the monitor before the time to return it expired. In the future if I have any problem like that, I will immediately return all expensive products to Newegg and reorder them.

Asus is pretty much a company of fraudsters selling junk products, stay far away from them if you value your money and sanity.

ASUS PB Series PB278Q 27
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: I really like this monitor but the one that I received was defective. It has stuck red pixels and broken buttons. These problems came up after I had the monitor for a while so I had to RMA via ASUS. I'm very happy that they said they will replace the monitor and cross ship it.

The monitor itself is very nice where it isn't broken. The matte coating is very subtle, I can see it makes the screen a tiny bit grainy but much less so than my old matte monitor. It is not as glossy as a glossy monitor but it isn't as matte as a matte monitor. It is matte enough to prevent glare entirely though.

The resolution is very high and I'm really loving that aspect of the monitor. The colors seem to be vibrant as well, I wasn't as blown away by the colors as I hoped to be but they're better than my old monitor.

Cons: The RMA process is a nightmare. I can't say anything bad about any of the people I've interacted with because they've all been very friendly. I can say that the RMA process seems like it was engineered to make it so people give up. I've had to send dozens of E-mails to three different people, I had to switch to internet explorer to be able to fill out one of their forms, I had to call their offices and talk with people, I had to wait for E-mails with forms that never came. Now that I finally received the RMA forms I need to fill them out and ship them to Asus, for some reason they didn't put these forms on the internet. The kicker right now is that the form has a mandatory field for one of the labels on the monitor and it is only written in Chinese on the monitor! I don't understand why the monitor has the label in English and then the actual information after the label is in Chinese. I guess I need to try to copy it the best I can.

Other Thoughts: If I actually end up getting a cross shipped replacement monitor with working buttons and no dead pixels I will be really happy with this monitor. I can't stand the ASUS RMA process thought, it has gotten to the point where it is nothing short of comical.

ROCCAT Kone XTD USB Wired Laser Gaming Mouse
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

5 out of 5 eggs pure awesome! 11/07/2013

This review is from: ROCCAT Kone XTD USB Wired Laser Gaming Mouse

Pros: This mouse is fantastic! My hand fits it perfectly. It glides across my mouse pad. It has a lot of buttons and the shift button is really cool. I also like the light effects. I am very impressed with this mouse.

Cons: none


david l.'s Profile

Display Name: david l.

Date Joined: 09/01/13

  • Reviews: 11
  • Helpfulness: 8
  • First Review: 10/01/13
  • Last Review: 10/07/14
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