Question 1

Does this drive come with Seagate's 5 year warranty?

Accepted Answer

If it is "Sold by: Newegg" and "SHIPPED BY NEWEGG", the Warranty & Returns section shows:
"Warranty
Limited Warranty period (parts): 5 years
Limited Warranty period (labor): 5 years"

Otherwise, the other third-party sellers show only a 1 year parts and labor limited warranty (likely meaning they handle the warranty, vice the manufacturer).

Question 2

Is this drive OEM or Reatail?  Has anyone warranty check with Seagate to see if its covered?

Accepted Answer

All the Seagate Exos x18 18tb (ST19000NM000J) - OEM that I checked using the Seagate Warranty verification tool, came back with all good for 5 years from the date of manufacture, not sell. But, 4 and a half years is still ok.

Question 3

What should I do if the hard drive fails after the return period?

Accepted Answer

You can request RMA for a replacement through Seagate online if it's covered under warranty. You will need to pay for shipping the drive to them.

Question 4

What is the advantage of Enterprise drives?

Accepted Answer

Enterprise drives, like the Seagate 18TB Exos X18, are designed for use in cloud data centers and massive scale-out data center applications. They offer high reliability and enhanced caching, making them suitable for large data transfers and low latency operations. These drives also have features such as PowerBalance for optimizing Watts/TB, a helium sealed-drive design for lower power and weight, digital environmental sensors for monitoring internal drive conditions, and Seagate Secure features for data protection and security.

Question 5

Is this the mach.2 dual actuator version?

Accepted Answer

The product mentioned is the Seagate 18TB Exos X18 7200 RPM SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise Hard Drive HDD (ST18000NM000J). There is no information provided indicating that this is the mach.2 dual actuator version.

Question 6

can Seagate 18TB Exos X18 7200 RPM SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise Hard Drive HDD be used as a standard SATA storage drive?

Accepted Answer

it can but you would be better off getting a faster WD Black drive or an M.2/SSD for windows then use something like this for game storage only and media.

Question 7

What is the  formatted capacity?

Accepted Answer

for the 18tb option, its 16.3 tb after formatting

Question 8

I'm hearing a sound every 4 seconds or so as if it's "seeking" for something, is this normal?

Accepted Answer

The product review summary mentions that there are significant concerns about the noise levels of the Seagate 18TB Exos X18 Hard Drive. Therefore, the sound you are hearing could be related to this issue.

Questions & Answers