Question 1

What is the connection that actually plugs into the hard drive? I have a WD passport and it uses some proprietary connector that I keep losing.

Accepted Answer

I'm 99% sure it's "USB 3 Micro B", so it's the flat looking usb3 connector.

Question 2

How do I delete the partitions on this drive? I require that all partitions be removed prior to encrypting.

There is one 200 MByte partition which I am unable to delete.

Accepted Answer

AOMEI Partition assistant will do this for you and the have a free version.

Question 3

What does the package contain? And what about the Rescue Data Recovery Services?

Accepted Answer

The package contains the Seagate Expansion portable hard drive, an 18-inch (45.72cm) USB 3.0 cable, a Quick start guide, and Rescue Data Recovery Services (not available in all countries).

Question 4

What are the dimensions and weight of this hard drive? Is it portable?

Accepted Answer

The dimensions of the hard drive are 0.82 inches x 3.15 inches x 4.54 inches, and its weight is 0.57 lb. Yes, it is portable.

Question 5

Is the external hard drive compatible with my PC and Mac?

Accepted Answer

Yes, the external hard drive is compatible with most Windows and macOS systems.

Question 6

How is the hard drive powered? Do I need an additional power supply?

Accepted Answer

The hard drive is powered via the USB cable, so no additional power supply is needed.

Question 7

How easy is it to transfer files to this external hard drive?

Accepted Answer

The Seagate Expansion Portable 5TB External Hard Drive allows for easy file transfer with its drag-and-drop file saving feature.

Question 8

How long is the Rescue Service for?

Accepted Answer

The duration of the Rescue Data Recovery Services is not specified in the provided product information.

Question 9

does it come with a USB C port and a USB C cable?

Accepted Answer

No, the Seagate Expansion Portable 5TB External Hard Drive does not come with a USB C port or a USB C cable. It includes a USB 3.0 interface and an 18-inch (45.72cm) USB 3.0 cable.

Question 10

What's the RPM?

Accepted Answer

From another site: This hard drive is advertised at 7200rpm but in reality it's 5400rpm

Questions & Answers