Question 1

Is this add-on for only a 1 year subscription, or for life of the PC?

Accepted Answer

It's for just one year. 
If you are wanting lifetime free then use windows built in AV. Norton does not offer a lifetime product.

Question 2

Where is the Product Key?

Accepted Answer

It's in the e-mail confirmation that Newegg sent you, which contains the download link as well, after you bought the software.

Question 3

How long do I have to use the serial key associated with this product? Can I wait and use it next year?

Accepted Answer

Hi Karl,

I didn't install the software it came free in a bundle.
But I have used Norton's licensed software before and it's 1yr after the install. it's normally good until a new complete version comes out. if you wait until a new version they normally offer a discount price if the old version isn't supported.
You can email Norton support to find out how long you have to be sure.

Question 4

how to find product key?

Accepted Answer

There's usually a file in your documents folder or C:\ labeled symantec. It's a wordpad or notepad file.

Question 5

I purchased this product but have no idea how to download it. where is the product key?
Where do I download it?

Accepted Answer

If you received a box, the product key should be on a card inside the box, about the size of a credit card.

Question 6

How do you get the full product key? When I click download it redirects me to Norton and the first thing I need is a product key, but New Egg only gives the last 4 digits as far as I've been able to figure out.

Accepted Answer

I have the same problem as you - Since you've had it for almost 3 weeks now, do you know what the answer to your question is?  I'm anxious to install mine - soon! Geo

Questions & Answers